Herb Chambers Volvo Cars Norwood

Recently scheduled an appointment for a warranty repair with Peter in the Service Department. I'm so glad that I did. He was exceptionally accommodating. From the moment that I pulled into the service bay, with Peter in the Service Department. I'm so glad that I did. He was exceptionally accommodating. From the moment that I pulled into the service bay, the entire experience was outstanding. I was promptly greeted and checked in. My service advisor Colin is exceptionally knowledgeable and discussed the work to be performed clearly. It was done, as specified, and to my complete satisfaction. My XC 70 wagon was returned washed and runs flawlessly. My car is very important to me. I'm knowledgeable about it and prioritize maintaining it. It was clear from the outset that Colin and Peter share that perspective and were committed to earning my business. That's a rare quality these days and I couldn't be happier that I chose to bring my Volvo here. I won't consider going anywhere else from now on! More

Great service. All contacts friendly knowledgeable helpful. Car wash and car drop off at our home are tops..! Tnx.! helpful. Car wash and car drop off at our home are tops..! Tnx.! More

I was greeted immediately by Peter. I thought I had to leave the car for a few days but he asked if I could wait and luckily for me it was only a few minutes!! Thankful he had the instinct to know what th leave the car for a few days but he asked if I could wait and luckily for me it was only a few minutes!! Thankful he had the instinct to know what the problem was. More

This dealer ship has good customer service, and the person I got was very respectful and got my car on time and explained everything to me. The person I got was a good worker and you should pay him mor person I got was very respectful and got my car on time and explained everything to me. The person I got was a good worker and you should pay him more money and keep him. More

Always leave happy, I’ve bought many cars and I have had quite the headaches, can’t wait till my next purchase I will be returning for another Volvo! quite the headaches, can’t wait till my next purchase I will be returning for another Volvo! More

I was greeted extremely well taken on time and given answers to all my questions. Made my drive from Raynham well worth it!!! answers to all my questions. Made my drive from Raynham well worth it!!! More

My recent service visit was outstanding. Paul listened to my concerns and resolved them in a timely manner. I left feeling very satisfied. Thank you! my concerns and resolved them in a timely manner. I left feeling very satisfied. Thank you! More

Very friendly and helpful. Everyone who deals with me has been great, from finance to service and to selling. There are other Volvo dealers closer to my home but I don’t mind driving to be treated with respe been great, from finance to service and to selling. There are other Volvo dealers closer to my home but I don’t mind driving to be treated with respect and making me feel confident. The worst feeling is going to a dealer that just es t to make business but doesn’t really care about the customer and it is the total opposite at Herb Chambers Volvo. More

Working with Colin was easy. Although I did fall in love with loaner car. And now I wish I had the XC 60 2022 I am cursing you for that! with loaner car. And now I wish I had the XC 60 2022 I am cursing you for that! More

Excellent service experience, as usual, at Herb Chambers Volvo Cars of Norwood! I have complete trust in my Service Advisor, Peter Brown, who is extremely knowledgeable & personable. He explains everything Volvo Cars of Norwood! I have complete trust in my Service Advisor, Peter Brown, who is extremely knowledgeable & personable. He explains everything to me in detail so I understand what routine maintenance & other car repairs are needed. Peter gives me a cost estimate prior to any work being done so I know what to expect & he applies any available coupons to reduce my bill. If any unanticipated additional car problems are found, Peter discusses it with me 1st & advises me whether the repairs need to be done now or can wait until my next routine service appointment. The mechanics do excellent work & they also perform a courtesy multi-point safety inspection at every appointment, & top off all car fluids as needed. After the mechanics inspect my car, I have peace of mind before upcoming long road trips driving to & from NH that my car will operate safely & not break down on the highway. Also, Patti Rich is very helpful & accommodating in scheduling my service appointments. I have always had excellent service from all departments at Volvo Cars of Norwood & I highly recommend this dealership! More