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Herb Chambers Volvo Cars Norwood
Norwood, MA
919 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 919 reviews
May 28, 2022
I called ahead to ask if they had the car in stock to test drive and made an appointment. When I got there, the person I had spoken with was not there. Another salesperson said the previous person didn’t test drive and made an appointment. When I got there, the person I had spoken with was not there. Another salesperson said the previous person didn’t know what they were talking about. She tried a hard sell, went away to “check” whether they had a car for me to test drive-made me wait 10 minutes, then said they didn’t have anything available. I will never go back there. They wasted my time and it was a total scam. More
by 08-steins-jaunt
Employees Worked With
Kaitlin, Patricia Young
May 27, 2022
I had a great buying experience. Antonio was helpful and knowledgeable. He made the decision to buy an easy one. Ramy was also very helpful and professional when I picked the car up. Antonio was helpful and knowledgeable. He made the decision to buy an easy one. Ramy was also very helpful and professional when I picked the car up. More
by dallen10910
Employees Worked With
Antonio, Ramy
May 22, 2022
Very reliable and consistent service. Great people. Using this dealership for more than 15 years. Always satisfied. Colin was very helpful. Great people. Using this dealership for more than 15 years. Always satisfied. Colin was very helpful. More
by boris.e
Employees Worked With
May 22, 2022
It takes three weeks to get an appointment that the promise a loaner car, which was not available. Spoke to manager who stated he was so and this would happen again and he would detail my car next time promise a loaner car, which was not available. Spoke to manager who stated he was so and this would happen again and he would detail my car next time. The very next time 3 weeks to get an appointment. I called the manager who said this is why he was brought on. He was able to move my appointment up a week. Peter who we dealt with was great. I just wish a company that promised something would follow through on. When you tell a costumer that waiting 3 weeks is unacceptable, why the next time we make an appointment do we get the same thing. You provide your number to which you don’t always reply too. More
by Sam
Employees Worked With
Rob Hannafin, Peter Brown
May 19, 2022
My V70R has been serviced by them since Day 1, which is why it continues to perform so well at 188k miles. why it continues to perform so well at 188k miles. More
by Dan L
Employees Worked With
