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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.2
498 Reviews
Call Service Center (617) 787-1700

498 Reviews of Herb Chambers Toyota of Boston - Service Center

Sort by
June 05, 2025

Easy to schedule service. Reasonable time to wait until service done.Trusted service already for multiple cars and many years. Excellent work. More

by Izdubar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for your continued trust in Herb Chambers Toyota of Boston! We're delighted to hear that scheduling and service have consistently met your expectations. We look forward to serving you and your vehicles for many more years!

June 05, 2025

B just got a routine check up on my 2018 Prius. These guys are always straightforward and clear. I trust them. More

by Sbrann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for trusting Herb Chambers Toyota of Boston with your Prius! We're glad to hear that our team provided straightforward and clear service during your routine check-up. We look forward to assisting you again in the future!

May 30, 2025

The service was excellent. T Guzman kept me informed of the problem and the plan. More

by marykd1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Herb Chambers Toyota of Boston responded

Mary, we appreciate your shoutout to Guzman at Herb Chambers Toyota of Boston. Safe travels!

May 27, 2025

This dealership is very good , friendly and they don’t make you wait to serve More

by Gardyfortune11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Herb Chambers Toyota of Boston responded

This is fantastic to hear! Thank you for the five stars! - Herb Chambers Toyota of Boston

May 14, 2025

Excelente! !! Good conversation Very nice and Excelente en process to sale car I am very happy with my new adquisition 🥰🥰🥰🥰🥰 More

by Juliana campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos rivas
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May 15, 2025 -

Herb Chambers Toyota of Boston responded

Juliana, we're delighted to hear you had an excellent experience with us at Herb Chambers Toyota of Boston! Enjoy your new car and thank you for the kind words!

May 12, 2025

Very slow service. Was in for an oil change and tire rotation and a minor recall. I received a notice that the work was done, together with a nice video. And then had t More

by BLineSender
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Cho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this review. Your feedback is appreciated and will be used to help us improve the efficiency of our service & processes moving forward. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

May 02, 2025

Everyone was super friendly , kind and professional . I had gone to other toyota and I didn't like how none friendly they were so I am definitely coming back again. Very p More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2025 -

Herb Chambers Toyota of Boston responded

Wendy, we're delighted to hear that you had a positive experience with our team at Herb Chambers Toyota of Boston! It's wonderful to know you'll be returning, and we look forward to welcoming you back. Thank you for choosing us!

May 01, 2025

Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

by gleesonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean and Teresa made you feel like family at Herb Chambers Toyota of Boston! Thank you for the recommendation!

May 01, 2025

Service was great as usual. My advisor Sean Cho was courteous and professional. Kept me updated with my service details. More

by Redsox51079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Herb Chambers Toyota of Boston responded

We're delighted to hear that Sean provided courteous and professional service during your visit to Herb Chambers Toyota of Boston. Keeping you updated is our priority, and we appreciate your continued trust in us!

April 25, 2025

Excellent and reliable service. Clear and useful explanations. Prompt timely completion, quicker than I expected More

by Myron Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Herb Chambers Toyota of Boston responded

Myron, we're delighted to hear you had a great experience with our team at Herb Chambers Toyota of Boston. Thank you for your kind words and support! Safe travels!

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