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Herb Chambers Toyota of Boston - Service Center
Boston, MA
493 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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493 Reviews of Herb Chambers Toyota of Boston - Service Center
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May 12, 2025
Very slow service. Was in for an oil change and tire rotation and a minor recall. I received a notice that the work was done, together with a nice video. And then had t Was in for an oil change and tire rotation and a minor recall. I received a notice that the work was done, together with a nice video. And then had to wait over 30 minutes to get the invoice to pay up and leave. Can’t recommend for quick service, sadly. More
by BLineSender
Employees Worked With
May 02, 2025
Everyone was super friendly , kind and professional . I had gone to other toyota and I didn't like how none friendly they were so I am definitely coming back again. Very p I had gone to other toyota and I didn't like how none friendly they were so I am definitely coming back again. Very p More
by wendy
Employees Worked With
May 01, 2025
Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More
by gleesonr
April 25, 2025
Excellent and reliable service. Clear and useful explanations. Prompt timely completion, quicker than I expected Clear and useful explanations. Prompt timely completion, quicker than I expected More
by Myron Miller
April 21, 2025
Sean Cho has been helping me with maintenance on my Camry for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. More
by D from Boston
Employees Worked With
April 20, 2025
Thorough review by mechanic. “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with oth “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with other dealers. $385 labor for fluid flush? Very disinclined to use this dealer again given positive experiences elsewher More
by T
Employees Worked With
April 19, 2025
Depending on service agents, the good one is good. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. More
by MinCostMaxMiles
April 09, 2025
Sean was very polite and carefully listening. Service was fast and meaningful. Waiting accommodation is great! Service was fast and meaningful. Waiting accommodation is great! More
by Eduard
March 23, 2025
Worst service advisor to work with in all of Boston. Toyota should be ashamed. Will not give you price for a repair over the phone let alone let you know if your car is still under basic warranty. Toyota should be ashamed. Will not give you price for a repair over the phone let alone let you know if your car is still under basic warranty. More
by Fide
Employees Worked With
