Herb Chambers Toyota of Boston

Service was great as usual. My advisor Sean Cho was courteous and professional. Kept me updated with my service details. My advisor Sean Cho was courteous and professional. Kept me updated with my service details. More

Great team. Everyone is friendly and very knowledgeable. I worked with David and he was great! He walked me through the whole process and knew every answer to my Everyone is friendly and very knowledgeable. I worked with David and he was great! He walked me through the whole process and knew every answer to my many, many questions. The team overall was very responsive and wanted to ensure I had the best experience possible. More

Excellent and reliable service. Clear and useful explanations. Prompt timely completion, quicker than I expected Clear and useful explanations. Prompt timely completion, quicker than I expected More

Sean Cho has been helping me with maintenance on my Camry for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. for a long time now. He's very good at his job and he's very professional. The mechanics at Herb Chambers are pretty good. More

staff was so helpful and friendly while working out a deal, we were very satisfied with our experience deal, we were very satisfied with our experience More

Thorough review by mechanic. “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with oth “Rattling” noise was a clamp that was disconnected. Remived, literally 5 seconds of work. Charged $85 labor. Other labor charges higher than with other dealers. $385 labor for fluid flush? Very disinclined to use this dealer again given positive experiences elsewher More

Depending on service agents, the good one is good. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. More

Sean was very polite and carefully listening. Service was fast and meaningful. Waiting accommodation is great! Service was fast and meaningful. Waiting accommodation is great! More

Worst service advisor to work with in all of Boston. Toyota should be ashamed. Will not give you price for a repair over the phone let alone let you know if your car is still under basic warranty. Toyota should be ashamed. Will not give you price for a repair over the phone let alone let you know if your car is still under basic warranty. More

We brought our RAV4 Hybrid in for service on a recalled part and for a solution to the mystery of why our fobs had both developed an inability to open their locked car. Everything went smoothly, and we als part and for a solution to the mystery of why our fobs had both developed an inability to open their locked car. Everything went smoothly, and we also ended up replacing some filters that we hadn’t been aware of. We appreciated the video that our assigned technician, Manuel, made, explaining what was needed and his recommendations before we agreed to the plan. Yann, our service advisor, was very helpful along the whole process. A very good experience! More