Herb Chambers Toyota of Boston

I had contacted many dealers to purchase a 2010 Toyota Prius and out of all of them, Herb Chambers Toyota of Boston was the most upfront and honest. They were quick to contact me and provided me will all Prius and out of all of them, Herb Chambers Toyota of Boston was the most upfront and honest. They were quick to contact me and provided me will all the information I requested. After purchasing the vehicle, my sales consultant called me to update me on the status of my car and even to assure me that my vehicle was not affected by the recall... When I finally picked my vehicle up, I was introduced to someone in service whom I could contact, if my sales consult was unavailable, to schedule my oil changes! More

WE PURCHASED A TOYOTA SIENNA IN 2006, AND WE WERE VERY HAPPY WITH THE SERVICE OF THIS DEALERSHIP,SO WE WENT BACK TO BUY A 2010 CAMRY, AGAIN I HAD A GREAT EXPERIENCE,AND THE SERVICE WAS EXCELLENT, THEY SAV HAPPY WITH THE SERVICE OF THIS DEALERSHIP,SO WE WENT BACK TO BUY A 2010 CAMRY, AGAIN I HAD A GREAT EXPERIENCE,AND THE SERVICE WAS EXCELLENT, THEY SAVED ME TIME AND MONEY. I HIGHLY RECOMMEND HERB CHAMBERS TOYOTA OF BOSTON. More

I was not sure which model and features I wanted in my new car. The salesperson was very patient and helpful in helping me narrow down my choices. The salesperson also worked with me to figure out the be new car. The salesperson was very patient and helpful in helping me narrow down my choices. The salesperson also worked with me to figure out the best plan for exchanging my trade-in vehicle and pick-up of my new vehicle. More

I purchased a new Rav4 from them and still return to them for service even though it is out of my way. The salesman and service department are very friendly and go out of their way to make sure you understan for service even though it is out of my way. The salesman and service department are very friendly and go out of their way to make sure you understand your options. I would definetly, and have, recommend this dealership. More

I just wanted to let you know what a pleasure it was working with Richard O'Brien (at this dealership) over the past week. I picked up my new 2010 Rav4 last Wednesday, and I absolutely love it! Richar working with Richard O'Brien (at this dealership) over the past week. I picked up my new 2010 Rav4 last Wednesday, and I absolutely love it! Richard was instrumental in making this an easy process. I had asked him for a particular color/feature combination, and he found the exact vehicle for me in just a few days. He then followed-up with phone calls and emails to keep me up to date throughout the process. Unlike some of the other dealerships I had visited over the past few weeks, I didn't get the same high-pressure sales approach and Richard treated me with the utmost respect. He valued my time and made me feel like I was his only customer. Honestly, it couldn't have been a more pleasant car-buying experience, and I want you to know that Richard is a true asset to your group. I have already referred him to a few of my friends, and will continue to speak highly of him and your dealership. You have a great operation, and I wish you and your team the best of luck. More

I took my vehicle to Toyota of Boston to get it serviced before returning to college. Being a business major I was interested in their approach to customer service from both a consumer and student point of before returning to college. Being a business major I was interested in their approach to customer service from both a consumer and student point of view. The way they interacted with me was very professional. It was great to be treated like a customer instead of just a college kid. Next time I'm home; I will service with them! More

I was very impressed with the level of customer service. I do not like being put on hold or transferred multiple times, and I felt that the person I was speaking with did everything possible to minimize the I do not like being put on hold or transferred multiple times, and I felt that the person I was speaking with did everything possible to minimize the amount of time I spent on hold/waiting. Overall, I was impressed and would recommend the dealer to others. More

This place has a very friendly staff and made me feel comfortable. Got me a good deal and weren't too pushy. I definitely recommend this place - best of all the Toyotas in the area. Shopped around for comfortable. Got me a good deal and weren't too pushy. I definitely recommend this place - best of all the Toyotas in the area. Shopped around for a Corolla or Prius and this place was the best. More

I was treated so well here. It was an amazing experience and would recommend this dealership to anyone and everyone. Friendly service and all of my questions were answered. Most professional procedure i hav and would recommend this dealership to anyone and everyone. Friendly service and all of my questions were answered. Most professional procedure i have ever endured. Satisfied 100%. Herb Chambers has just earned a customer for life. So helpful anytime I came in or anytime i called, every question was answered and every qualm was reassured with the best of care and concern. I love my car and am extremely happy :) More

I received a factory recall from Toyota and scheduled an appoinment with Toyota Of Boston. Normally, I do not go to the dealer and was pleasantly surprised by the professional atmoshpere at this dealership appoinment with Toyota Of Boston. Normally, I do not go to the dealer and was pleasantly surprised by the professional atmoshpere at this dealership. They took care of the recall, did a safety inspection, and informed me that everything was fine with my Toyota. They indicated that my brakes may need some attention in about 5,000 miles and they would follow up with me in the future. It was not what I expected of a dealership. I will go back when I need service. More