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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,122 Reviews

1,122 Reviews of Herb Chambers Toyota of Auburn - Service Center

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December 07, 2024

Excellent team. I stopped in when my “Service Required” message appeared. Came back for my appointment to find that there was no service required- my car had not bee More

by dodyklein58
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Toyota of Auburn. We're sorry to hear about the inconvenience but glad our team was able to assist you efficiently. We appreciate your understanding and look forward to serving you better in the future!

December 07, 2024

I had my 15k maintenance done plus synthetic oil. It was a busy Saturday morning and my advisor (the only one this morning) had everything done in a timely manner. Excellent service. More

by mikeboylan193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Toyota of Auburn responded

Mike, we're delighted to hear that your maintenance visit went smoothly at Herb Chambers Toyota of Auburn. Thank you for the kind words about our service team!

December 06, 2024

The Service Dept. Took me right in at my appt time and returned the car to me as promised. Kevin the Service rep. Was on the ball. Thank you Kevin!! More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Rico, we're great to hear that Kevin and the Service Department at Herb Chambers Toyota of Auburn took such good care of you. We look forward to serving you again! Have a great ride!

December 04, 2024

Great service as always. Alyssa is the best. In and out in a timely manner Thank you More

by Jkespo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Toyota of Auburn responded

This is great to hear! Thank you for coming to see us! - Herb Chambers Toyota of Auburn

December 04, 2024

Busy but always friendly and considerate with Tina at service. Comfortable waiting area. Very convenient More

by Pshaw28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Tina and the team at Herb Chambers Toyota of Auburn provided you with friendly service in a comfortable setting. Thank you for sharing your experience, we appreciate it!

December 04, 2024

I am so pleased with the service advisor Dat. He was so polite and helpful to us. I love the service department at herb chambers and would highly recommend them for all your car needs. More

by donna06255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with Dat and the service department at Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided helpful and polite service. We appreciate your recommendation!

December 03, 2024

Clear information about my car, he explained the condition of my car, he knew everything. Good Job 👏👏💕 More

by louis_ruthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Herb Chambers Toyota of Auburn responded

Louis, we're delighted to hear that you received clear and thorough information about your car at Herb Chambers Toyota of Auburn. Thank you for the kind words!

November 27, 2024

Juljen was very helpful and knowledgeable with my service today I bring all my cars here for service as it is top notch Jeff Krasner, the service manager, is always so accommodating and so easy to deal with More

by Paul&Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers Toyota of Auburn responded

Paul & Karen, we're delighted to hear that Juljan and Jeff always provide you with top-notch service at Herb Chambers Toyota of Auburn. Thank you for trusting us with your vehicles!

November 26, 2024

I am a long term customer who has always been happy with the service here. Alyssa has always been prompt in responding to any of my concerns. More

by 3bigbob@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Alyssa has consistently provided you with excellent service at Herb Chambers Toyota of Auburn. Thank you for your continued trust and support!

November 26, 2024

Service appointment was conveniently scheduled around my schedule and there was no wait time at dealership. Agent explained everything and did not over sell. Waiting area comfortable with all the amenities More

by kcmb89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with us at Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided a seamless and comfortable service appointment. We appreciate your feedback and look forward to serving you again in the future!

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