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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
1,122 Reviews

1,122 Reviews of Herb Chambers Toyota of Auburn - Service Center

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January 07, 2025

15K mile service checkup went very quickly and was thorough. I received a detailed service report and was able to have any questions answered by the service person, Kevin. I was also very satisfied wi More

by hardytim85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Kevin and the service team at Herb Chambers Toyota of Auburn provided thorough and efficient service. It's great to know all your questions were answered, ensuring you felt informed throughout the process. Thanks for sharing your experience!

January 03, 2025

Good people,good thernichians,take good care of myRv4. finish on time and fast,excellent work More

by Zenquisjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Herb Chambers Toyota of Auburn responded

Zenquisjuan, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for the five-star rating! - Herb Chambers Toyota of Auburn

January 03, 2025

Very friendly and met all my needs and answered all my questions and fast service. Awesome 👌. More

by wjgraney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Herb Chambers Toyota of Auburn responded

Hi W J Graney! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Toyota of Auburn! We'll see you next time!

January 01, 2025

I brought my RAV4 for routine maintenance. And Dat recommended that I should consider having other services done for my car. There were unexpected issues, and I was not ready. However, Dat was More

by Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Toyota of Auburn responded

Carlos, we're delighted to hear that Dat and our team at Herb Chambers Toyota of Auburn provided you with helpful service options for your RAV4. Thank you for trusting us with your vehicle's maintenance needs!

December 29, 2024

B b b b b b b b b b b b b b best More

by Krosie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Toyota of Auburn

December 29, 2024

Dat was very courteous , pleasant and helpful. He was thorough in his descriptions of what was recommended for my vehicle and h the mechanic found an issue with the Battery that had been replaced More

by lois.langlois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Dec 31, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Dat and the team provided you with courteous and professional service at Herb Chambers Toyota of Auburn. It's great to know they were thorough in addressing your vehicle's needs. Thank you for sharing your experience!

December 23, 2024

Great customer service, quality work and nice waiting room area. Every single supervisor in service is friendly. More

by conleyclan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for highlighting the great customer service and quality work at Herb Chambers Toyota of Auburn! We're glad to hear that our team made your visit a pleasant one. We appreciate your feedback and look forward to serving you again!

December 20, 2024

Great service. I brought my car to fix a flat tire. They did an awesome job! I'll use Herb Chambers any time!! More

by Hernando Borda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Hernando, we're delighted to hear that you had a great experience with our service team at Herb Chambers Toyota of Auburn. Thanks for choosing us, and we look forward to assisting you again in the future! Safe travels!

December 20, 2024

I was very well attended to I was very well attended to, everything was very satisfactory, More

by fcleitone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to hear it! Thank you for coming to Herb Chambers Toyota of Auburn!

December 20, 2024

Took me in right away. . They also fulfilled a request for an oil change while I was there. Toyota and Alyssa gave me great customer service. More

by Full.stringer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us! We're glad to hear that Alyssa and the team at Herb Chambers Toyota of Auburn provided great customer service and accommodated your request. We appreciate your feedback!

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