Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,108 Reviews of Herb Chambers Toyota of Auburn - Service Center
The service is always good and why I keep going back. Never have to wait too long and they keep you informed. Never have to wait too long and they keep you informed. More
great service great people well organized place very clean even had coffee very friendly nice to see people smile and ask you all set need anything while you are waiting clean even had coffee very friendly nice to see people smile and ask you all set need anything while you are waiting More
Always on time for appointments,informative And helpful. No hidden surprises with work and costs. helpful. No hidden surprises with work and costs. More
Dat was very quick and attentive, great customer service. He knew exactly how to handle my service request He knew exactly how to handle my service request More
Amazing experience today at Herb Chambers Toyota of Auburn. Julian was fantastic. In and out for my 10 k service. Highly recommend him. Auburn. Julian was fantastic. In and out for my 10 k service. Highly recommend him. More
Everything went smoothly as usual. Muffins and coffee ate a nice touch as is free WiFi and charging stations. Waiting area is clean and comfortable. Muffins and coffee ate a nice touch as is free WiFi and charging stations. Waiting area is clean and comfortable. More
Excellent customer service great knowledge of cars and how the service is and any iissues I might have car how the service is and any iissues I might have car More
Excellent service right from the moment I pulled in to the time I left. Kevin was great. Excellent customer service the time I left. Kevin was great. Excellent customer service More
Service center consistently states their inspection sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you canno sticker machine is down with no notice to appointment holders. I made an appointment three weeks in advance. You need to let me know that you cannot fulfill the requested service before I come in. This has happened about a dozen times over the years across two vehicles. I suspect the machine isn’t down and it’s related to their staffing. Just be honest and drop the deception. Also, don’t make me feel unreasonable when I now must make an appointment with another service center. No apology or solution offered. I will never step foot in this dealership again. Currently looking for a reputable Toyota dealership for my next purchase after buying my last two cars here. Service is important when choosing a dealership. Your level of communication and misrepresentation of available services is unacceptable and you have lost me as a customer. More
James B gave the best service with a smile my car was done very quickly Best dealership to get the best service in the area thank you James at Herb Chambers in Auburn MA done very quickly Best dealership to get the best service in the area thank you James at Herb Chambers in Auburn MA More