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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.8
1,208 Reviews

1,208 Reviews of Herb Chambers Toyota of Auburn - Service Center

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September 13, 2025

Fast response. Work done very professionally No long wait. They keep you updated on wait time More

by Blazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

They are always helpful and professional each time I bring my vehicle in for service More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your service needs! We look forward to seeing you next time!

September 10, 2025

Very professional, great service. They even sent a text video of the issue we had requested to look at. More

by Ittybitty789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Herb Chambers Toyota of Auburn responded

We're glad you appreciated our professionalism and service at Herb Chambers Toyota of Auburn. Thanks for the awesome feedback! Safe travels!

September 08, 2025

They are very professional I wanted some additional things to be looked at and they showed me some pictures of these things and they were ready for replacement. I am grateful and my Toyota is purring l More

by bigragu24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn! It's great to hear that our team took excellent care of you and your car. We look forward to your next visit!

September 05, 2025

After 22 years, 4 new Toyotas, and wanting to trust these service and sales departments, I give up. Among other repairs they recommended, the removal of rusted rear suspension parts to align the rear end wou More

by Wjmilosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Moran
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. I'm sorry to hear that your recent experiences have caused you to question your confidence in our team. If you're open to discussing this further or have any questions, please feel free to reach out directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

September 05, 2025

My service advisor James Banach is very professional and personable! I recommend him very highly! More

by Geetha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Herb Chambers Toyota of Auburn responded

We truly appreciate your support—thank you for the five stars! – Herb Chambers Toyota of Auburn

August 30, 2025

Very good service. Very professional. I like the video with the assessment of the car. More

by serrotm7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your service needs! We appreciate your feedback and look forward to seeing you next time!

August 24, 2025

Julian is always very helpful, respectful, and pays close attention to details. He always has the customers best interest in mind. More

by Kkosovrasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback about Julian! We will pass along your kind words to him & the team here at Herb Chambers Toyota of Auburn. Have a great day!

August 23, 2025

Service department gets highest marks possible. Car sales made me lower satisfaction score to a 4. More

by rxman1560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your feedback about both our sales & service departments, and encourage you to reach out directly if there are any outstanding questions or concerns that we can address for you! - Herb Chambers Toyota of Auburn

August 22, 2025

Toyota Auburn is a very good team of people who are looking to address all my concerns about my vehicle and they do their best to help me with suggestions and services to get the job done in a timely m More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your awesome feedback about our team, X! We are thrilled to hear that you feel well taken care of at Herb Chambers Toyota of Auburn. Come see us again soon!

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