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Herb Chambers Maserati Alfa Romeo of Millbury
Millbury, MA
33 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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33 Reviews of Herb Chambers Maserati Alfa Romeo of Millbury
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July 31, 2021
I wanted routine check up for my Maserati. Called Pierre and he set up to pick up the car. He was excellent. He made my wife very happy. The process was very easy and simple. Brandon was very good in contac and he set up to pick up the car. He was excellent. He made my wife very happy. The process was very easy and simple. Brandon was very good in contacting me and keep me posted. I highly recommend Herb Chambers. Ram Nair More
by srnair777
April 23, 2021
Wonderful experience. Mark from Millbury went above and beyond with service. Highly recommend. They picked up my car, did the recall, oil change and then returned the car back to my home. Very friendly and beyond with service. Highly recommend. They picked up my car, did the recall, oil change and then returned the car back to my home. Very friendly and helpful. More
by Heather
Employees Worked With
Mark
January 10, 2019
Worst Herb Chambers Dealer I have purchased 8 cars from various Herb Chambers dealerships over the last 30 years. All of them have been really great Until this one. One of t I have purchased 8 cars from various Herb Chambers dealerships over the last 30 years. All of them have been really great Until this one. One of the reasons I felt ok about buying an Alfa (Italian) versus the BMWs and Audis was that the other dealers really stand by the cars and the service departments are very crisp. Not this one. Apparently buying Italian cars still has some additional risk around quality and dependability...It broke down before the first scheduled service. I purchased the end-to-end warranty for that. When I reported that a button doesn't work intermittently, I was told there is nothing wrong with it. Oh well...end of story. What do I know? That would not have happened with my BMW or Audi. They took the customers' word for it and did the right thing. At this dealer, I got a perfunctory call from the Service Manager who wouldn't even provide an escalation option until after asking at least 6 times. The cars may be Alfas and Maseratis but the dealership is Yugo all the way. More
by Hokahey123
Employees Worked With
Pierre Tomas (sales), Service Manager...
