
Herb Chambers Maserati Alfa Romeo of Millbury
Millbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 91 reviews
Worst Herb Chambers Dealer I have purchased 8 cars from various Herb Chambers dealerships over the last 30 years. All of them have been really great Until this one. One of t I have purchased 8 cars from various Herb Chambers dealerships over the last 30 years. All of them have been really great Until this one. One of the reasons I felt ok about buying an Alfa (Italian) versus the BMWs and Audis was that the other dealers really stand by the cars and the service departments are very crisp. Not this one. Apparently buying Italian cars still has some additional risk around quality and dependability...It broke down before the first scheduled service. I purchased the end-to-end warranty for that. When I reported that a button doesn't work intermittently, I was told there is nothing wrong with it. Oh well...end of story. What do I know? That would not have happened with my BMW or Audi. They took the customers' word for it and did the right thing. At this dealer, I got a perfunctory call from the Service Manager who wouldn't even provide an escalation option until after asking at least 6 times. The cars may be Alfas and Maseratis but the dealership is Yugo all the way. More
The perfect experience From my initial email inquiry and exchanges with Melissa DelaRosa to test driving and working with Pierre Tomas to managing the financial details with From my initial email inquiry and exchanges with Melissa DelaRosa to test driving and working with Pierre Tomas to managing the financial details with David Lachina, getting my FIAT 124 Spider was a phenomenal experience. These people made it easy and pleasant every step of the way! My family has been buying and leasing cars from Herb Chambers for 25 years, and this FIAT experience could not have been better. And can I just say how much I LOVE this car? I'm enjoying every minute. But when it's time, I'll definitely circle back to this crew for my next ride. More
Great experience at Herb Chambers From beginning to end the sales experience at Herb Chambers Alfa Romeo was positive. We dealt with Pierre Tomas as our sales consultant and he was qui From beginning to end the sales experience at Herb Chambers Alfa Romeo was positive. We dealt with Pierre Tomas as our sales consultant and he was quite personable and professional throughout the process, including tracking down a forgotten item (toll transponder) in our trade in. Nathalie Farah was the business manager and she was outstanding. This was a great car buying experience. More
Unresponsive and Evasive I was very interested in purchasing a vehicle from HC Fiat and I politely asked Julia Bellantoni, 4 times over the period of a week to confirm the act I was very interested in purchasing a vehicle from HC Fiat and I politely asked Julia Bellantoni, 4 times over the period of a week to confirm the actual mileage on the car, as I needed the information for my loan application. She would never respond. I asked Doug Magliozzi, the GM, he would never respond. I ended up purchasing from another dealer. More
AMAZING I went to Herb Chambers Alfa Romeo/Fiat as my 81 year old mom was wanting to purchase a new Fiat. We worked with Scott Marsden and Pierre who provided I went to Herb Chambers Alfa Romeo/Fiat as my 81 year old mom was wanting to purchase a new Fiat. We worked with Scott Marsden and Pierre who provided amazing customer service. My mom bought the FIAT 500L and is thrilled. Both Scott and Pierre were amazing in all aspects of the sale. I didn't think it could get any better until I met Karyn Ingram the Finance manager. Her level of service and information is second to none. I have purchased over 30 cars in my lifetime and her level of knowledge and "CARING" were amazing. She explained every aspect to my mom and I. Her follow up was unprecedented. I have to send out a big thank you to the folks at Herb Chambers Fiat in Millbury. More
Pierre was great! Pierre helped my wife and I purchase a new Alfa Romeo 4c and other couldn't have gone any smoother. He took the time to answer any questions we had an Pierre helped my wife and I purchase a new Alfa Romeo 4c and other couldn't have gone any smoother. He took the time to answer any questions we had and seemed to genuinely love his job. The entire crew was very helpful from start to finish. More
Our New Car We had Pierre to work with us in the beginning. He showed us the Fiat and we loved it! Thanks also Scott and Pat Gallagher who all made it possible.We We had Pierre to work with us in the beginning. He showed us the Fiat and we loved it! Thanks also Scott and Pat Gallagher who all made it possible.We will definitely come back for another car when the lease runs out. PS Good Espresso too. More
Very pleasant experience! I was ready to buy a car for the first time so my father and I went down to Herb Chambers in Millbury to take a look at what they had for Jeeps. I alr I was ready to buy a car for the first time so my father and I went down to Herb Chambers in Millbury to take a look at what they had for Jeeps. I already knew that I wanted a Jeep Wrangler. We got to the dealership and we started looking around and our salesman David Lachina came out to assist us and see if we'd like to test drive anything. David answered every question we had, was very happy to accomodate me and showed us around the dealership. He brought around a Wrangler for me to test drive and I ended up loving the vehicle. David made my car buying experience very fun, personable, easy, and smooth. Within 3 days my new Jeep was registered (which they do at the dealership), detailed, tuned up, and ready to drive. David even preset my favorite radio stations into the car for me! If you're looking for a new/used car I highly recommend that you visit Herb Chambers dealership in Millbury and ask for David Lachina. He'll hook you up with a wicked nice vehicle and make the experience fun and easy! More
Awesome Experience I'm giving Herb Chambers Fiat of Worcester a 5 star review because they were extremely helpful and detail oriented. I will definitely be back I'm giving Herb Chambers Fiat of Worcester a 5 star review because they were extremely helpful and detail oriented. I will definitely be back More
Amazing car buying experience! Buying a car can be a very stressful and scary process. I was in a car I did not like and had a not so great experience purchasing that vehicle. I w Buying a car can be a very stressful and scary process. I was in a car I did not like and had a not so great experience purchasing that vehicle. I wanted to get into something newer and loved the new Fiat 500L, but thought with my credit and negative equity on my car that purchasing new was out of the question. But I contacted Herb Chambers Fiat of Worcester and was contacted right away by Julie Dube in the Business Development Center and she was very friendly and responded to all of my questions promptly. I set up an appointment to meet with a sales person at the dealership just to take a look fully not expecting to purchase anything or just seeing if it was even a possibility. When I arrived at the dealership I met with Frank Salce who greeted me warmly and offered me ice cream, or a coffee/espresso! :-) So far so good! He then proceeded to show me the Fiat 500L and was very knowledgeable about the product and showed me everything about the vehicle inside and out. We then took the vehicle for a test drive and I immediately fell in love with the car! So there was not much he had to say to me when we got back to sell me on what a great car it was. But Frank was very understanding of my situation and genuinely took an interest in helping me get out of my current vehicle into driving something I would actually enjoy driving everyday. I then met with Jason in the finance department who was also amazing! The financing part is always the most nerve wracking experience and he explained everything to me and did all he could to get me the monthly payment I would be comfortable with. What was amazing is that I was able to get a loan at 4% when my previous car loan was at 11%! After I was done with financing I just had to wait a couple of hours for the car to be detailed and again met with Frank for any last minute questions and a walk through of the vehicle to make sure I was happy with it before driving it off the lot. Frank was a true gentleman through the entire process and I would certainly recommend this dealership to anybody interested in purchasing a Fiat! I love the car and look for any excuse to drive it! I will definitely be back when I am ready to purchase another vehicle down the road. Highly recommended!! More