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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
285 Reviews

285 Reviews of Herb Chambers MINI of Boston - Service Center

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October 08, 2024

Excellent service. Excellent personnel. Very responsive. Excellent communication. They were very attentive to details making sure all my concerns or the car services we More

by Christian Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Christian Colon responded

Thanks for your great service and attention

Oct 09, 2024 -

Herb Chambers MINI of Boston responded

Christian, thank you for the positive feedback about your recent experience with the Herb Chambers MINI of Boston team! It was our pleasure to assist you and we hope you won't hesitate to reach out if we can do so again in the future!

October 05, 2024

The service men are fantastic. They are so personable and pleasant and professional. It is a pleasure to work with them. More

by richardjblack33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers MINI of Boston responded

Richard, we're delighted to hear that our service team at Herb Chambers MINI of Boston made such a positive impression! Thank you for sharing your experience with us.

September 29, 2024

It was a great experience! Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI. More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear you had a great experience with Theo at Herb Chambers MINI of Boston! Thanks for recommending us to your friends, and we look forward to serving you again in the future.

September 26, 2024

Qualified and knowledgeable and attentive staff help to make this location my go to for service More

by shallanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Herb Chambers MINI of Boston responded

Thank you for the kind comments about our Herb Chambers MINI of Boston team! We appreciate your continued support and look forward to seeing you next time!

September 26, 2024

Stellar experience! I had an urgent situation with my Mini that required a significant repair. It was recommended by a local repair shop to bring it to the dealer. I do More

by robin.ziko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers MINI of Boston responded

Thank you for sharing your stellar experience! We're delighted to hear that Mark and the team at Herb Chambers MINI of Boston provided exceptional service during your urgent situation. We appreciate your kind words and are always here if you need us!

September 08, 2024

Always a great experience! Efficient and fast. Special thank you to Theo who was very helpful. More

by yuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

Yuri, thank you for trusting Herb Chambers MINI of Boston with your service needs! Theo & the team look forward to seeing you again next time!

September 07, 2024

Great response time. Theo was very professional and helpful. The dealership looked great with the renovations. More

by Willflare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Theo provided professional and helpful service and that you appreciated the renovations at Herb Chambers MINI of Boston. Thanks for sharing your positive experience!

September 05, 2024

Great customer service - very convenient process. Service representative Mark at Herb Chambers Mini knew exactly what needed to get done. More

by Ugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark provided excellent service and made the process convenient for you at Herb Chambers MINI of Boston. Thanks for sharing your experience!

September 03, 2024

Mark at herb chambers is wonderful to work with! !! He is always friendly, knowledgeable and you know he truly cares. . More

by leevillano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers MINI of Boston responded

Hi Leevillano! We're delighted to hear that Mark provided such a positive experience at Herb Chambers MINI of Boston. Thanks for sharing your feedback!

August 21, 2024

I felt very comfortable at the dealership ALL the staff were pleasant I really appreciate that my car was vacuumed and washed before I left the dealership More

by chaggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear you felt comfortable and appreciated the service at Herb Chambers MINI of Boston. Thanks for highlighting our team's efforts in making your visit pleasant, including the car wash and vacuum! Safe travels ahead!