Herb Chambers MINI of Boston - Service Center
Boston, MA
285 Reviews of Herb Chambers MINI of Boston - Service Center
I always get excellent treatment here. Mark is the best service advisor he takes good care of my needs Mark is the best service advisor he takes good care of my needs More
So professional, fabulous, perfect everything from first welcome person greetings to last moment when your car was ready for you! Thank you so much to Mark Ravin and his team! welcome person greetings to last moment when your car was ready for you! Thank you so much to Mark Ravin and his team! More
Mark always gives great guidance / advice on what service my car needs. I appreciate his experience. my car needs. I appreciate his experience. More
The staff there always goes above and beyond for me. It is the only place I will take my car. It is the only place I will take my car. More
Mark and his team are the best! They accommodated my last minute request to come in and had my car fixed in no time. They accommodated my last minute request to come in and had my car fixed in no time. More
Excellent service, very attentive staff. Theo was in contact with me giving me updates the whole time. Theo was in contact with me giving me updates the whole time. More
The service I received at this dealership was excellent! Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston s Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process. Sincerely, Anofia P. More
Very hands on as to what needed for fixes and what to expect. Customer focused. expect. Customer focused. More
Very customer friendly and very compentent. Explained everything thoroughly and in simple terms easy to understand. Explained everything thoroughly and in simple terms easy to understand. More
Excellent customer service and staff professionalism. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. More