Herb Chambers MINI of Boston - Service Center

My most recent experience with the Herb Chambers’s Mini-Cooper service department on Commonwealth Avenue in Brighton was as successful as my previous experiences. I arrived in a sputtering Chambers’s Mini-Cooper service department on Commonwealth Avenue in Brighton was as successful as my previous experiences. I arrived in a sputtering 2014 Countryman and was attended to right away. Mark Ravin processed the car and told me 30 minutes later what the matter was and that 2-3 hours would be needed for repairs. I took advantage of the comfortable lounge and the proximity to Clear Flour Bakery to pass the time. I purchased this car used in 2015, and it has served me very well ever since. We always go to Herb Chambers and its representative Mark Ravin when our car needs service. More

Mark provides the most professional and courteous service I have ever had; and I thank him for his kindness! I have ever had; and I thank him for his kindness! More

Mark was very attentive, friendly, informative, and resolved all the issues in a timely manner. resolved all the issues in a timely manner. More

Very satisfied customer. Mark Ravin in MINI service deserves high praise for his friendliness, customer-oriented approach and attention to detail. Mark Ravin in MINI service deserves high praise for his friendliness, customer-oriented approach and attention to detail. More

If I could give Mark Ravin more than 5 stars, I happily would do so! would do so! More

Mark is helpful thorough and very forthcoming about what is essential and non essential to attend to and in what order. is essential and non essential to attend to and in what order. More

Mark is friendly, efficient, and will go the extra mile to please one customer at a time. to please one customer at a time. More

My experience was excellent from the moment I drove into the dealer at Mini of Boston. Theo greeted me and made sure that he was prepared for the service. He offered me a ride, but I did not need it. I rece the dealer at Mini of Boston. Theo greeted me and made sure that he was prepared for the service. He offered me a ride, but I did not need it. I received a text with a video of what was going to be done. They called when the car was ready. I was able to keep my car at the dealer for an extra day, since I was not able to pick it up right away. I will definitely make the trip to Boston for service going forward. More

Always pleased with the service having owned Minis for over 13 years I hav never been disappointed. Mark in service is exceptional!! over 13 years I hav never been disappointed. Mark in service is exceptional!! More

I had a great experience! Theo was knowledgeable, professional, very helpful and patient with my many questions! Theo was knowledgeable, professional, very helpful and patient with my many questions! More