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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
288 Reviews
Call Service Center (617) 264-4444

288 Reviews of Herb Chambers MINI of Boston - Service Center

Sort by
February 01, 2025

Mark is a outstanding advisor! He is always so professional and take a good care about your car needs. More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2025

Customer service was excellent! The staff goes above and beyond to ensure the customer's needs are understood and met. More

by shallanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston provided excellent customer service and went above and beyond for you. Thank you for sharing your experience!

January 24, 2025

As always Chambers Mini of Boston provides us with outstanding customer service. Everyone in service is knowledgeable and friendly. Always a pleasure doing business with them. Louise R. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Herb Chambers MINI of Boston responded

Hi Louise, thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides outstanding service. We look forward to your next visit! Safe travels!

January 20, 2025

my experience was great, very professional, very helpful, service was thorough and done in a timely manner, despite it being a busy day for the service center More

by masonfields1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Herb Chambers MINI of Boston responded

Hi Mason, we're delighted to hear that your experience at Herb Chambers MINI of Boston was both professional and efficient, even on a busy day. Thank you for sharing this positive feedback! Safe travels!

January 19, 2025

Herb chambers provides great service to their customers and vehicles. The employees are so friendly and accommodating. More

by Dan I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Herb Chambers MINI of Boston responded

Hi Dan, we're delighted to hear you had a great experience with our team at Herb Chambers MINI of Boston! We look forward to serving you again! Safe travels!

January 03, 2025

Excellent service at Herb Chambers Mini, they have the best mini team in New England to service your vehicle, Matt is the best. More

by rudyo617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Herb Chambers MINI of Boston responded

Rudy, we're delighted to hear that Matt and the team at Herb Chambers MINI of Boston provided you with excellent service. Thanks for recognizing our efforts!

January 02, 2025

I have been doing business with Herb Chambers for years! Mark, your stupendous Service Manager is exceptional! More

by indigaro157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janey Canuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Herb Chambers MINI of Boston responded

Thank you for your continued trust in Herb Chambers MINI of Boston! We're delighted to hear that Mark has been providing exceptional service. We look forward to serving you for many more years!

December 29, 2024

Mini service is always top tier. My advisor takes the time to check in about the car and discuss service options. I would not take my Mini or BMW anywhere else. More

by Clampkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Herb Chambers MINI of Boston responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers MINI of Boston consistently provides top-tier service. We look forward to continuing to care for your Mini and BMW in the future!

December 13, 2024

Mark Ravin of the Service Dept is the reason I keep going to HC Mini. I have been working with him since I leased my first Mini in 2016 and he will be a big reason when I lease my next Mini in 2025. More

by lbahan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark has been such a key part of your experience at Herb Chambers MINI of Boston! It's wonderful knowing his service keeps you coming back and we look forward to assisting with your next lease!

December 13, 2024

The mini service department is always very helpful and friendly. The guys keep me informed as to the status of my car and make sure parts arrive in a timely fast. Also during my last visit 4 different peo More

by Frieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Herb Chambers MINI of Boston responded

Frieda, thank you for your kind words! We're delighted to hear that our service team at Herb Chambers MINI of Boston has been attentive and efficient. We appreciate your support and look forward to assisting you again in the future!

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