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Herb Chambers MINI of Boston - Service Center

Boston, MA

4.8
300 Reviews

300 Reviews of Herb Chambers MINI of Boston - Service Center

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April 24, 2025

I felt like I was treated fairly and honestly by Dan my service provider happy with service More

by Barry.mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 24, 2025 -

Herb Chambers MINI of Boston responded

Barry, Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

April 04, 2025

From start to finish it was a nice experience at the dealership, especially interacting with Marc R. More

by Ken Pasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers MINI of Boston responded

Ken, Your five-star support means the world to us! See you again soon! - Herb Chambers MINI of Boston

April 02, 2025

Service department is fantastic. Mark takes great care of you and does an excellent job keeping you up to date on what is going on. More

by swgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark and our service department at Herb Chambers MINI of Boston provided you with excellent care. Thank you for sharing your experience, and we're here whenever you need us!

March 30, 2025

Customer service was excellent. Mark maintained his cool on what turned out to be a nightmare of a day - recalls in addition to the usual traffic. More

by patriciagold27
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Herb Chambers MINI of Boston responded

Patricia, we're glad to hear that Mark handled everything smoothly for you at Herb Chambers MINI of Boston. Thanks for sharing your experience with us!

March 27, 2025

I love the customer service provided by all the staff at Herb Chambers. Thank you. More

by fscottpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers MINI of Boston responded

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

March 27, 2025

My contact, Dan was very polite and made sure we were kept updated on the work being done, The 4 stars was because it took a while to find the reason for my car not passing inspection. In the end a st More

by Bonnie Carr-Bowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mahoney
Mar 27, 2025 -

Herb Chambers MINI of Boston responded

Bonnie, thank you for sharing your experience with us at Herb Chambers MINI of Boston. We're glad to hear Dan kept you informed throughout the process and appreciate your patience while we resolved the inspection issue. Safe travels!

March 25, 2025

Everyone who works here is always so friendly and helpful! They do their best to find any deals to ease the cost, and always do great work. More

by madsglinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston always provides friendly and helpful service. Thank you for the kind words, and we look forward to assisting with any future needs!

March 02, 2025

Hi Mark , this is Maria! I just love that place, because every time I go there you take of me very seriously (well). Thank you so much for your kind service. More

by maria.fernandes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Herb Chambers MINI of Boston responded

Maria, thank you for the review! We're delighted to hear that Mark always takes such great care of you and we'll be sure to share these kind comments with him. We look forward to your next visit here at Herb Chambers MINI of Boston!

February 28, 2025

Always an incredible experience at Herb Chambers of Mini. Been going for more than 10 years and I always keep coming back because the staff is friendly, helpful, and it always feels like they have your best More

by practicalwhimsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers MINI of Boston responded

Thank you for your loyalty and kind words about Herb Chambers MINI of Boston! We're delighted to hear that our team consistently provides a friendly and helpful experience. We look forward to serving you for many more years!

February 28, 2025

Mark and his colleagues always give me really effective solutions for my car issues, even in emergency situation for female drivers, such as me! I think they are the best MINI service team in MA. Double Th More

by Lucie Zhuxi Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers MINI of Boston responded

Lucie, we're delighted to hear that Mark and the team at Herb Chambers MINI of Boston have been so helpful with your car issues. Thank you for recognizing their efforts! Safe driving ahead!

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