Herb Chambers MINI of Boston

Mark Ravin took care of me again. Got my tire fixed from pot hole damage asap without notice. I called Mark on a Monday morning after hitting a pot hole and blowing out my tire. Having to drive for work I pot hole damage asap without notice. I called Mark on a Monday morning after hitting a pot hole and blowing out my tire. Having to drive for work I did not know what I was going to do. He said don't worry, I'll get it fixed for you this morning. Mark is always going the extra mile for his customers. And calmed my worries tht I would be without a car for half a day. I can say that Mark is the main reason I use this dealership. More

Mark Ravin is always a pleasure to deal with. If he is there to take my car for service, I know the job will be done well. He is the reason I continue to use Herb Chambers for my service and will continue there to take my car for service, I know the job will be done well. He is the reason I continue to use Herb Chambers for my service and will continue to do so. My mini has had more than its share of service required outside of normal maintenance and Mark has been very helpful in managing those issues. I wish I did not have them at all but happy to have had such good service. More

Love going there. It's a long trip for me but the quick, friendly, comprehensive service (and the free wi-fi) makes it worth the time and distance. I always enjoy seeing Mark and he always recognizes me (th friendly, comprehensive service (and the free wi-fi) makes it worth the time and distance. I always enjoy seeing Mark and he always recognizes me (that makes a person feel good). Keep up the great work. More

I leased three new minis for my company and experience was great from start to finish. Ian Miller and his team have continued to follow-up to ensure customer satifaction. Have successfully worked with o was great from start to finish. Ian Miller and his team have continued to follow-up to ensure customer satifaction. Have successfully worked with other divisions of Herb Chambers in the past. Would't work with another dealership. Also, check out the new minis- great cars! More

awesome dealership - I leased two mini's. The reason I have decided to submit the review was based on how easy it was to make a deal and obtain the car - really no hassle. Given the nature of the car busi have decided to submit the review was based on how easy it was to make a deal and obtain the car - really no hassle. Given the nature of the car business it is important for other consumers to hear of a great experience at a dealership! Also, my wife and I love our mini's - we use ours mainly in the summer, we both got convertibles! More

I have been taking my mini to Herb Chambers Mini for past two years for service. I can only say that the service has been exceptional! The service team along with the mechanics really know what they are d two years for service. I can only say that the service has been exceptional! The service team along with the mechanics really know what they are doing. They are helpful, friendly, and most importantly honest. More

This past year I purchased my first new car from the Herb Chambers Mini Cooper dealership. I had a great experience with Melissa Ponte--she was extremely helpful and very patient with me. I was apprehensive Chambers Mini Cooper dealership. I had a great experience with Melissa Ponte--she was extremely helpful and very patient with me. I was apprehensive in purchasing the car, as I had never bought a brand new car, but Melissa was never pushy and provided me with the information I needed to make an informed decision. She and her manager also worked hard to give me a great price on my Mini. She was always easy to get a hold of and returned my phone calls promptly. I highly recommend both Melissa Ponte and Herb Chambers Mini Cooper if you are interested in purchasing a Mini Cooper. More

When I had to come in for my service it was quite busy...I left my car running outside and I came into the service area....I called ahead but had no apt. My car was due for a service, and a bit more busy...I left my car running outside and I came into the service area....I called ahead but had no apt. My car was due for a service, and a bit more -that I was unaware of....Darin, immediately checked me in, and got all my info. I then was put into a rental within 15min or so....he told me he would call at the beginning of next week to tell me how my car is....and being a holiday weekend I didn't exoect to hear back till wed or so. I got a call the next day -Friday ....and he told me I needed a new clutch and all the other service was being done....and he would call sometime around wed or so....I had issues with the rental and called 1st thing Monday morning(check engine light ), Darin told me to stop in and trade out the rental for another, so I did 1st thing Tuesday morning...and was told my car wold be ready within 2hrs! When i got my car it was washed off and clean....ran AMAIZINGLY,and took only 15min again to get me out of there and I was back in my car . I was excited to get my car back, and that it took less time than expected...the best part was EVERYTHING WAS COVERED UNDR MY WARRENTY....I was extremely pleased with my service, and I always am each time I go : ) not only did they take care of my car, but made sure I was in a safe rental when I had issues with the 1st one...they didn't have to but Darin went above and and beyond ... Amy h. More

I went to Herb Chambers b/c another Mini owner I had recently met recommended them, and I was not disappointed! From the moment I walked in, everyone was friendly and helpful starting with the General recently met recommended them, and I was not disappointed! From the moment I walked in, everyone was friendly and helpful starting with the General Manager. Mini was my first choice but I wasn't sure I could afford one and right from the start they worked with me on my limitations. Darnell Caruso was my sales person and she was AMAZING!! Darnell was completely thorough. At no time did I feel railroaded or pushed into something I didn't understand, like I had at other car dealerships just that week. She was incredibly knowledgeable and went over everything in painstaking detail, which I really needed. I have never owned or leased a new car and there is so much to to think about. I ended up not only being able to afford my most favorite car on the market but could include options I had no idea I could consider. My experience was 100% a joy and I am sooo grateful I ran into that Mini owner (who btw worked at a local Mazda dealership - ha!) After the closing, Darnell bent over backwards to get my car ready. She made time available for every phone call and responded to voicemails immediately. I could not recommend Darnell Caruso or Herb Chambers more. My experience last weekend was absolutely FANTASTIC! Keep up the great work! More

Mark Ravin and Matt Attleton do such a super job in service that I continue to bring my MINI to them from Concord NH for all services. They have genuine enthusiasm for their work, are extremely knowle service that I continue to bring my MINI to them from Concord NH for all services. They have genuine enthusiasm for their work, are extremely knowledgeable and make every effort to be helpful. I have never before come across such terrific staff in any service department I have dealt with. People, including my wife, ask me why I drive all the way to Boston! Mark and Matt are extremely thoughtful about the somewhat more cumbersome logistics of my trip and always come up with ways to make things go as smoothly as possible. I really appreciate their efforts and the good work the service department does and will of course continue to make the trip to Boston whenever necessary. More