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Herb Chambers MINI of Boston
Boston, MA
848 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 848 reviews
January 27, 2024
The service department at Herb Chambers Mini is amazing! They are responsive and explain what repairs are needed, why and the costs associated with each repair before they work on your car. They get the rep They are responsive and explain what repairs are needed, why and the costs associated with each repair before they work on your car. They get the repairs done in a timely manner. Can’t say enough! Thank you! More
by Stacydimino
Employees Worked With
January 22, 2024
To level service. Willingness to go extra mile. A pleasure to work with. The best! Willingness to go extra mile. A pleasure to work with. The best! More
by susanvfried
January 20, 2024
Excellent, courteous, and efficient service: the Service Department’s open hours started nice & early at 7:30 am, which worked quite conveniently for me. My Countryman was finished sooner than expected, and Department’s open hours started nice & early at 7:30 am, which worked quite conveniently for me. My Countryman was finished sooner than expected, and the work was first rate. I always enjoy getting a clean car back! More
by jjordan118
Employees Worked With
January 17, 2024
Incredible service after blowing out my tire late on a Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so help Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so helpful — thank you! More
by Emily Jones
January 10, 2024
Mark, the service rep, provided the most amazing client service. He was extremely pro active, responsive, helpful, courteous and patient with me. His client service is so amazing that I will never go to an service. He was extremely pro active, responsive, helpful, courteous and patient with me. His client service is so amazing that I will never go to any other dealer! I’m a Herb Chambers client for life! More
by forrester.michael
Employees Worked With
January 09, 2024
The best service department, under the meticulous care of service manager Mark Ravin. Knowledgeable, efficient & friendly- couldn’t ask for a better experience. service manager Mark Ravin. Knowledgeable, efficient & friendly- couldn’t ask for a better experience. More
by Kam
Employees Worked With
January 07, 2024
Service is always prompt, supportive, and professional. The service providers know the cars and the customers. The service providers know the cars and the customers. More
by rabbis
Employees Worked With
January 06, 2024
The Service Department at Herb Chambers Mini is the best, couldn’t be any better. Mark goes way beyond any dealership I’ve ever had service at. He actually treats you better than you could ask for!! couldn’t be any better. Mark goes way beyond any dealership I’ve ever had service at. He actually treats you better than you could ask for!! More
by lyanucci9
Employees Worked With
Mark
December 15, 2023
Marcus was fantastic to work with as we ordered our new Mini. Informative, friendly, and ready to provide insight and advice but never pushy. Great sales, car buying/ordering experience and customer servic Mini. Informative, friendly, and ready to provide insight and advice but never pushy. Great sales, car buying/ordering experience and customer service as we finalized the sale and picked up our car. More
by Laurie M.
Employees Worked With
December 11, 2023
The dealership members are very enthusiastic to help me with my issue. I love how fast and modern the diagnostic system is. My service advisor was Mark. He was very friendly and gave me a lot of advices ab with my issue. I love how fast and modern the diagnostic system is. My service advisor was Mark. He was very friendly and gave me a lot of advices about the services and car tips. More
by Sahaphab
Employees Worked With
