Herb Chambers MINI of Boston

Brian Epstein was wonderful It was a pleasure working with Brian. He took care of everything in a professional manner and was efficient and accommodating. He answered all questio It was a pleasure working with Brian. He took care of everything in a professional manner and was efficient and accommodating. He answered all questions patiently and had the deal done in a timely manner. More

Brian Epstein was very helpful! Brian was very helpful throughout the process! Made it a quick and easy experience and was quick to respond to any questions. Very happy with the my M Brian was very helpful throughout the process! Made it a quick and easy experience and was quick to respond to any questions. Very happy with the my Mini. More

Great support from Brian Epstein Brian brought a difficult situation to a successful conclusion when I bought my Mini from him at Herb Chambers. The car originally agreed upon was loc Brian brought a difficult situation to a successful conclusion when I bought my Mini from him at Herb Chambers. The car originally agreed upon was located at another dealership and when Brian's team went to get it, it had been sold to someone else. So, we spent a lot of time trying to find the exact same set of options, etc, which was not easy because there was not a lot of inventory at the time and lots of options.. But Brian was able to put together a solution for us through a big effort involving creative selection of options. Great job. More

Brian and Moustafa Brian Epstein happens to be a very smart, caring, and responsible representative of Herb Chambers Mini division. We have had the pleasure of working w Brian Epstein happens to be a very smart, caring, and responsible representative of Herb Chambers Mini division. We have had the pleasure of working with him a couple times and would never use anyone else. He is very honest and responsive and has never failed to communicate answers to our questions and has been very helpful in every way. He is one in a million and we're glad to have worked with him. Moustafa and Brian are one fantastic tag team. We have had a great experience working with them both. More

Great service I recently purchased a MINI from Herb Chambers of Boston. I had a great experience, Brian helped me with choosing the right vehicle for me ... and sho I recently purchased a MINI from Herb Chambers of Boston. I had a great experience, Brian helped me with choosing the right vehicle for me ... and showed me all the different aspects of the new technology/features available. I am very happy with my experience (and my new car!) More

Great experience! I recently bought a new Mini Cooper from Herb Chambers Mini. Brian Epstein, my salesman was great! Low pressure, no hard sell, reasonable on all my I recently bought a new Mini Cooper from Herb Chambers Mini. Brian Epstein, my salesman was great! Low pressure, no hard sell, reasonable on all my requests. Brian was great at responding to me whether it was email or phone and even got back to me a few times on a Sunday when I had questions. I am thrilled with the car and the experience and think I got a great deal on my new car. When I picked it up, it literally took 10 mins for him to change the plates and get me on my way. I will buy all my future Minis from Brian! More

MINImal hassle Leasing process and test drive went smoothly and was without hassle. Brian Epstein was a pleasure doing business with. Love the Mini Convertible. No c Leasing process and test drive went smoothly and was without hassle. Brian Epstein was a pleasure doing business with. Love the Mini Convertible. No complaints. Would lease again from here. More

Very professional This is my 3rd mini but it was my best experience over all. They worked very hard for me to make it happen. Those guys are great. This is my 3rd mini but it was my best experience over all. They worked very hard for me to make it happen. Those guys are great. More

Great Experience buying a car My experience at Herb Chamber's MINI in Boston was a great one. Sam my sales representative was very knowledgeable and made the car buying experience My experience at Herb Chamber's MINI in Boston was a great one. Sam my sales representative was very knowledgeable and made the car buying experience enjoyable and fun. He was very respectful and helped make my kids and I feel comfortable and relaxed. My experience with Moustafa in the finance department was just as positive. Everyone I encountered was very friendly and helpful. My pre-owned MINI Countryman is awesome and I am happy with my purchase. I would recommend this dealership to anyone looking for a great car buying experience. More

David is amazing...and so is the whole team! Buying cars is never fun, based on my past experiences. From the moment I walked in to MINI, a receptionist warned me about street cleaning and moved Buying cars is never fun, based on my past experiences. From the moment I walked in to MINI, a receptionist warned me about street cleaning and moved my car after she directed me to the elevator. The 3rd floor staff were ALL so kind and welcoming. The show room is like being in a MINI dream and I was in heaven. The MINI was my dream car and I was so lucky to get David to help me make it the dream come true. We test drove several and when he finally discovered one that would be perfect for me, he let me leave! No pressure....when I came back the next day, he had the car for me to test drive, I filled out some paperwork and then he let me leave again! No pressure to sit there for hours while we go back and forth on price, extras, trade in, etc. I came back, signed all my paperwork with Moustafa, who was also a complete DELIGHT and then was able to leave with my DREAM CAR. The paperwork was easy to understand, transparent, concise and consumer-friendly. In the past, I was so confused and unsure of what I was agreeing to. Not here. Honesty and satisfaction seemed to motivate them. I loved David and cried when the car was officially mine and he was so happy for me. I said goodbye to everyone and was excited to be back there and could see myself only buying cars from David from now on....LOVE LOVE LOVE everything about this experience! Thank you! More