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Herb Chambers MINI of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
843 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 843 reviews

October 31, 2024

Very hands on as to what needed for fixes and what to expect. Customer focused. More

by Lloyd Macdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers MINI of Boston responded

Lloyd, thank you for the positive feedback! We appreciate you giving our Herb Chambers MINI of Boston team the opportunity to serve you and we hope to see you again in the future. Take care!

October 21, 2024

Very customer friendly and very compentent. Explained everything thoroughly and in simple terms easy to understand. More

by Philipg140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston provided a friendly and competent experience for you. Thank you for the feedback, and we're glad everything was explained clearly!

October 16, 2024

Excellent customer service and staff professionalism. The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years. More

by buckram-spoil.0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Herb Chambers MINI of Boston responded

Thank you for your loyalty and kind words about Herb Chambers MINI of Boston! We're delighted to hear that our team's professionalism and customer focus have made a positive impact over the years We look forward to continuing to serve you in the future!

October 08, 2024

Excellent service. Excellent personnel. Very responsive. Excellent communication. They were very attentive to details making sure all my concerns or the car services we More

by Christian Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Christian Colon responded

Thanks for your great service and attention

Oct 09, 2024 -

Herb Chambers MINI of Boston responded

Christian, thank you for the positive feedback about your recent experience with the Herb Chambers MINI of Boston team! It was our pleasure to assist you and we hope you won't hesitate to reach out if we can do so again in the future!

October 05, 2024

The service men are fantastic. They are so personable and pleasant and professional. It is a pleasure to work with them. More

by richardjblack33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Herb Chambers MINI of Boston responded

Richard, we're delighted to hear that our service team at Herb Chambers MINI of Boston made such a positive impression! Thank you for sharing your experience with us.

September 29, 2024

It was a great experience! Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI. More

by mlks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear you had a great experience with Theo at Herb Chambers MINI of Boston! Thanks for recommending us to your friends, and we look forward to serving you again in the future.

September 26, 2024

Qualified and knowledgeable and attentive staff help to make this location my go to for service More

by shallanf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Herb Chambers MINI of Boston responded

Thank you for the kind comments about our Herb Chambers MINI of Boston team! We appreciate your continued support and look forward to seeing you next time!

September 26, 2024

Stellar experience! I had an urgent situation with my Mini that required a significant repair. It was recommended by a local repair shop to bring it to the dealer. I do More

by robin.ziko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Herb Chambers MINI of Boston responded

Thank you for sharing your stellar experience! We're delighted to hear that Mark and the team at Herb Chambers MINI of Boston provided exceptional service during your urgent situation. We appreciate your kind words and are always here if you need us!

September 08, 2024

Always a great experience! Efficient and fast. Special thank you to Theo who was very helpful. More

by yuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

Yuri, thank you for trusting Herb Chambers MINI of Boston with your service needs! Theo & the team look forward to seeing you again next time!

September 07, 2024

Great response time. Theo was very professional and helpful. The dealership looked great with the renovations. More

by Willflare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Turney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Theo provided professional and helpful service and that you appreciated the renovations at Herb Chambers MINI of Boston. Thanks for sharing your positive experience!

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