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Herb Chambers MINI of Boston

Boston, MA

4.8
848 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 848 reviews

January 11, 2023

Mark customer service is above and beyond. He always goes that extra step. Makes u feel at ease. More

by Luca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Herb Chambers MINI of Boston responded

Thank you for the kind comments, Luca - Mark will be so happy to hear them! We appreciate your business and look forward to your next visit here at Herb Chambers MINI of Boston!

December 28, 2022

Easy transaction as it was nice to work with a competent salesman and business manager. More

by m
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Herb Chambers MINI of Boston responded

This is what we like to hear! Thank you for sharing your kind words! -Herb Chambers MINI of Boston

December 26, 2022

Great staff, Mark Ravin is very attentive and professional. The entire process is as seem less as it could be. More

by CP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your 5 stars! We look forward to passing this along to Mark at Herb Chambers MINI of Boston!

December 22, 2022

Rodrigo treated us with professionalism and courtesy. He kept the buying process simple and pleasant. More

by karafillis
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrigo Mereno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Moreno
Dec 27, 2022 -

Herb Chambers MINI of Boston responded

Thank you for your 5-star review! We're so happy that Rodrigo provided you with an excellent purchase experience! -Herb Chambers MINI of Boston

December 07, 2022

Great experience as always. Got me in the same day I called and resolved mg issue within 24 hours. More

by Isa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 08, 2022 -

Herb Chambers MINI of Boston responded

We're glad our team could take care of the issue quickly for you, Isa! Thanks for trusting Herb Chambers MINI of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

December 01, 2022

I have been coming to Herb Chambers Mini of Boston since moving here in 2013, they never disappoint !! Everyone I have dealt with has been Friendly and extremely knowledgeable, so when I was ready to order More

by Patricia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kate George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Moreno
Dec 02, 2022 -

Herb Chambers MINI of Boston responded

Thank you for sharing your amazing review, Patricia! We're so happy that you have been choosing Herb Chambers MINI of Boston for the past 13 years! We hope you enjoy your new 2023 Mini Cooper!

November 30, 2022

Mark and the rest of the Herb Chambers MINI team always delivering exceptional service! Hands down the best around. More

by dallevad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Herb Chambers MINI of Boston responded

Thanks for the five-star review! We're glad to hear that Mark and the rest of the crew here at Herb Chambers MINI of Boston could assist you. We hope to see you back!

November 29, 2022

I keep coming back because of the excellent service I receive. Everyone is helpful, efficient and very customer focused. More

by MARJORIEOMALLEY
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Herb Chambers MINI of Boston responded

We're honored to receive your support, Marjorie! Take care and we'll see you next time here at Herb Chambers MINI of Boston!

November 26, 2022

Came in to get repair without appt. non-the-less Mark gave us superb service More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers MINI of Boston responded

We're so glad Mark could assist you! Thanks for visiting Herb Chambers MINI of Boston, Charlie. We hope we can be of service again in the future!

November 25, 2022

Fast, efficient, friendly. Not much more to say than that. Why 15 words? Too many More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Herb Chambers MINI of Boston responded

Neil, We're so happy you had a great visit and appreciate you leaving us your great review! Thank you! - Herb Chambers MINI of Boston

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