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Herb Chambers MINI of Boston
Boston, MA
848 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 848 reviews
February 06, 2023
Mark and his team has been a pleasure to work with! They are responsive and kind, and I don’t feel like I’m getting ripped off (I have felt that way about other shops). Love going here! They are responsive and kind, and I don’t feel like I’m getting ripped off (I have felt that way about other shops). Love going here! More
by Emily Matozel
Employees Worked With
January 31, 2023
Great service - always reliable, fast, fairly priced, clearly explained plus a cleaning at the end clearly explained plus a cleaning at the end More
by Cambridge MA
Employees Worked With
January 28, 2023
Great experience everyone was so kind and professional thank you Marcus is sales and your staff great job Marcus thank you Marcus is sales and your staff great job Marcus More
by Ale622
January 26, 2023
David was awesome. Very very helpful and professional. Thank you David for the beast service. Very very helpful and professional. Thank you David for the beast service. More
by Mboudoukara
Employees Worked With
January 26, 2023
Everyone at Herb Chambers Mini Service has always been a joy to work with. I've been going here since I bought my Mini in 2014 and I can always count on clear, consistent communication, honesty, above-and-b joy to work with. I've been going here since I bought my Mini in 2014 and I can always count on clear, consistent communication, honesty, above-and-beyond service, and patient explanations of anything that needs doing. I luckily haven't had to take my car in very often, but when I do, I know my car is in great hands. Thanks especially to Theo this time around who was prompt, attentive, and helpful (as always). More
by practicalwhimsy
January 24, 2023
Mark at Herb Chambers Mini is awesome! The whole Mini team is great! :) They sent a detailed video of the service and NEVER overcharge. Always a great experience! The whole Mini team is great! :) They sent a detailed video of the service and NEVER overcharge. Always a great experience! More
by HappyMini
Employees Worked With
January 18, 2023
Great customer service especially Mark at the service desk. No pressure on future suggested repairs. Very friendly office staff. desk. No pressure on future suggested repairs. Very friendly office staff. More
by tnayas
Employees Worked With
January 11, 2023
Amazing fast high quality service. Staff fun and spot on knowing how to relate to others. Staff fun and spot on knowing how to relate to others. More
by La loca
