Herb Chambers MINI of Boston

You won't find a group of professionals any; any dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance; A text book of knowledge, experience, and strategic thinking, that all add up to solving whatever problems you're having with your Mini in a thorough, honest, and caring fashion that will leave you with a smile. No manager can do it all, they need to be working with a team; and let me tell you, the team that works with Matt Krappe is the best team out there in the car mechanic world. I know that's a big statement, but it's true; and they've proved it to me time and time again. Anyone you work with in Maintenance is great. For many years, I've been working with Mark Ravin and Matt Appleton. It doesn't get any better than these two guys. They know about every little problem that possibly could occur in your car; and the best way to go about fixing it; from the smallest jobs to the biggest ones. This when something goes on with your Mini, they're on it and know the best way to fix it. Mark and Matt never try and squeeze money out of you. They tell you what needs to be fixed; and what can wait. They're kind and courteous and always have a joke ready for you as well if you ask them for one. There you have it Thanks Matt Krappe, Mark Ravin, and Matt Appleton for all you do, Cliff More

Outstanding place and outstanding service. My MINI Advisor, Mark is so professional! Thank you so much! My MINI Advisor, Mark is so professional! Thank you so much! More

Very pleased with your sales mgr Liz and your salesmanMehmet. They are a pleasure to deal with.Having been a retail company President for over 45 years I feel your company has made a very positi salesmanMehmet. They are a pleasure to deal with.Having been a retail company President for over 45 years I feel your company has made a very positive image in every respect. More

Very happy with the service of my Mini Cooper. They were quick, gave me plenty of options and kept me updated all the way. They were quick, gave me plenty of options and kept me updated all the way. More

Every time I visit Herb Chambers’s Mini the staff is friendly, fast, efficient and knowledgeable. friendly, fast, efficient and knowledgeable. More

Always an excellent and thorough job. This dealership is great. Theo kept me well informed. This dealership is great. Theo kept me well informed. More

Excellent customer service received Good satisfaction would recommend the dealership to friends and family thanks would recommend the dealership to friends and family thanks More

Professional, organized, considerate. Mark was extremely helpful. He even showed me how to keep my wipers from squeaking Mark was extremely helpful. He even showed me how to keep my wipers from squeaking More

Helpful staff! The people who helped me were great, but some other staff looked like they were a bit bored. Everyone who helped me made sure I got what I needed! The people who helped me were great, but some other staff looked like they were a bit bored. Everyone who helped me made sure I got what I needed! More

Good location but poor parking options, smaller sized showroom, decor could be updated, friendly staff showroom, decor could be updated, friendly staff More