Herb Chambers MINI of Boston

As with the three previous Mini Coopers I've purchased from Herb Chambers since 2010 (the first of which was a new car), I was very pleased with how the salesperson handle the whole situation from beginin from Herb Chambers since 2010 (the first of which was a new car), I was very pleased with how the salesperson handle the whole situation from begining to end. More

I'm on my 4th Mini. I guess that says it all! Mark Ravin in customer service is superb--always!! I guess that says it all! Mark Ravin in customer service is superb--always!! More

This was my second encounter- first having license plate placed on out of state car. Appointment was easily obtainable. Work performed was timely and included a painted part. Everyone was pleasant from drop placed on out of state car. Appointment was easily obtainable. Work performed was timely and included a painted part. Everyone was pleasant from drop off to collection of car. Service advisor was knowledgeable and pleasant. More

Exemplary customer service and flexibility. This is how I'd describe my Herb Chembers MINI dealership experience over the past decade. I've started my 4th mini lease in August. Liz, Marcus, Oma This is how I'd describe my Herb Chembers MINI dealership experience over the past decade. I've started my 4th mini lease in August. Liz, Marcus, Omar, Mark made "turn in the old mini and grab the new one" process super smooth and efficient, accommodating my weird schedule. Thank you all! More

Theo is the most helpful person, if you need anything done I would highly recommend bringing your mini cooper here. done I would highly recommend bringing your mini cooper here. More

I've had my car for nine years and frequently argue with friends who tell me I'm wasting my money by always taking the car to the dealership for maintenance. The simple reason - the team here is absolutely friends who tell me I'm wasting my money by always taking the car to the dealership for maintenance. The simple reason - the team here is absolutely fantastic. I trust them to tell me what's important and what can wait, and to always have my back. More

Went to get a service at Herb Chambers MINI. The service was fast and Sam and Theo were extremely patient and communicative. I am very happy with the experience and will definitely continue to g The service was fast and Sam and Theo were extremely patient and communicative. I am very happy with the experience and will definitely continue to go here for any of my car needs! More

My experiences have always been positive. The technicians and theirs teams are professional, knowledgeable, polite and helpful. They take the time to explain things so no surprises! The technicians and theirs teams are professional, knowledgeable, polite and helpful. They take the time to explain things so no surprises! More

Matt at Mini of Boston is amazing. I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within 48hours! Thank you. More

They are always courteous and appreciative of my time. Although repairs and maintenance here are a bit expensive, I leave with confidence that my car has been serviced by people who know what they're doin Although repairs and maintenance here are a bit expensive, I leave with confidence that my car has been serviced by people who know what they're doing and are honest with me about how I should proceed. More