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Herb Chambers MINI of Boston

Boston, MA

4.8
864 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 864 reviews

April 24, 2025

I felt like I was treated fairly and honestly by Dan my service provider happy with service More

by Barry.mccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 24, 2025 -

Herb Chambers MINI of Boston responded

Barry, Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

April 19, 2025

Rodrico was great salesman. Everything was coordinated well.We’d recommend to anyone looking for a Mini More

by skarp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrico & Zain
Apr 21, 2025 -

Herb Chambers MINI of Boston responded

Thank you for recommending Herb Chambers MINI of Boston! We're delighted to hear that Rodrico provided such a positive experience. Enjoy your new MINI, and feel free to reach out if there's anything else we can do for you! Safe travels!

April 16, 2025

I have bought multiple Mini's from HC and this was the smoothest to date including all the people I dealt with. More

by nnhnnh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that your recent experience at Herb Chambers MINI of Boston was the smoothest yet! Our team is dedicated to providing seamless service, and we appreciate your continued trust in us. Enjoy your new Mini!

April 04, 2025

From start to finish it was a nice experience at the dealership, especially interacting with Marc R. More

by Ken Pasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Reyhanoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers MINI of Boston responded

Ken, Your five-star support means the world to us! See you again soon! - Herb Chambers MINI of Boston

April 02, 2025

MINI #6 from Herb Chambers. Great sales team - always friendly and helpful. Looking forward to spring road trips in the new car. More

by swgoddess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that you're enjoying your sixth MINI from Herb Chambers MINI of Boston! Our sales team appreciates the kind words and is always here to help. Enjoy those spring road trips in style!

April 02, 2025

Service department is fantastic. Mark takes great care of you and does an excellent job keeping you up to date on what is going on. More

by swgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that Mark and our service department at Herb Chambers MINI of Boston provided you with excellent care. Thank you for sharing your experience, and we're here whenever you need us!

March 30, 2025

Customer service was excellent. Mark maintained his cool on what turned out to be a nightmare of a day - recalls in addition to the usual traffic. More

by patriciagold27
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Appleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Herb Chambers MINI of Boston responded

Patricia, we're glad to hear that Mark handled everything smoothly for you at Herb Chambers MINI of Boston. Thanks for sharing your experience with us!

March 27, 2025

I love the customer service provided by all the staff at Herb Chambers. Thank you. More

by fscottpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers MINI of Boston responded

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers MINI of Boston

March 27, 2025

My contact, Dan was very polite and made sure we were kept updated on the work being done, The 4 stars was because it took a while to find the reason for my car not passing inspection. In the end a st More

by Bonnie Carr-Bowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mahoney
Mar 27, 2025 -

Herb Chambers MINI of Boston responded

Bonnie, thank you for sharing your experience with us at Herb Chambers MINI of Boston. We're glad to hear Dan kept you informed throughout the process and appreciate your patience while we resolved the inspection issue. Safe travels!

March 25, 2025

Everyone who works here is always so friendly and helpful! They do their best to find any deals to ease the cost, and always do great work. More

by madsglinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Herb Chambers MINI of Boston responded

We're delighted to hear that our team at Herb Chambers MINI of Boston always provides friendly and helpful service. Thank you for the kind words, and we look forward to assisting with any future needs!

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