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Herb Chambers MINI of Boston
Boston, MA
858 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 858 reviews
March 30, 2025
Customer service was excellent. Mark maintained his cool on what turned out to be a nightmare of a day - recalls in addition to the usual traffic. Mark maintained his cool on what turned out to be a nightmare of a day - recalls in addition to the usual traffic. More
by patriciagold27
Employees Worked With
March 27, 2025
I love the customer service provided by all the staff at Herb Chambers. Thank you. Herb Chambers. Thank you. More
by fscottpatterson
Employees Worked With
March 27, 2025
My contact, Dan was very polite and made sure we were kept updated on the work being done, The 4 stars was because it took a while to find the reason for my car not passing inspection. In the end a st kept updated on the work being done, The 4 stars was because it took a while to find the reason for my car not passing inspection. In the end a state inspector tweaked something on the on board computer and it passed More
by Bonnie Carr-Bowers
Employees Worked With
Dan Mahoney
March 25, 2025
Everyone who works here is always so friendly and helpful! They do their best to find any deals to ease the cost, and always do great work. helpful! They do their best to find any deals to ease the cost, and always do great work. More
by madsglinch
Employees Worked With
March 10, 2025
Excellent customer service, and a great deal on our first ev car. Would recommend to anyone looking for a BMW or Mini. ev car. Would recommend to anyone looking for a BMW or Mini. More
by dkeathley
Employees Worked With
March 02, 2025
Hi Mark , this is Maria! I just love that place, because every time I go there you take of me very seriously (well). Thank you so much for your kind service. I just love that place, because every time I go there you take of me very seriously (well). Thank you so much for your kind service. More
by maria.fernandes60
February 28, 2025
Always an incredible experience at Herb Chambers of Mini. Been going for more than 10 years and I always keep coming back because the staff is friendly, helpful, and it always feels like they have your best Been going for more than 10 years and I always keep coming back because the staff is friendly, helpful, and it always feels like they have your best interests in mind. More
by practicalwhimsy
February 28, 2025
Mark and his colleagues always give me really effective solutions for my car issues, even in emergency situation for female drivers, such as me! I think they are the best MINI service team in MA. Double Th solutions for my car issues, even in emergency situation for female drivers, such as me! I think they are the best MINI service team in MA. Double Thumb UP! More
by Lucie Zhuxi Wang
Employees Worked With
February 26, 2025
It was my first time to do the service there-the overall workflow went smoothly and pretty easy to follow. Some parts for my car arrived later than expected and they did the communication well and covered u workflow went smoothly and pretty easy to follow. Some parts for my car arrived later than expected and they did the communication well and covered uber ride for both dropping and picking up the car. More
by Amy
Employees Worked With
Daniel Mahoney
February 14, 2025
Alondra could not have been more patient and helpful. Thanking her very much from Vermont Thanking her very much from Vermont More
by sam88241
