Herb Chambers Lexus of Sharon - Service Center

I have been a customer of Herb Chambers Lexus for 9 years and today's experience was just another of many positive experiences I have had at the dealership. I brought my car in for it's regular service 2 wee and today's experience was just another of many positive experiences I have had at the dealership. I brought my car in for it's regular service 2 weeks ago when I met my new Service Consultant Danny Blinn. After completion of the service, which was excellent in all categories, Danny noticed a spot about the size of a half dollar on my rear driver's door. The spot has been there for over two years and I was previously told it couldn't be buffed out. Danny said it could be buffed out and to bring the car back in a week or two at my convenience and he would have it taken care of, no charge. I brought the car in this morning and 45 minutes later the door was as good as new. My car is back to "show room" condition. The work was absolutely perfect and I couldn't be more pleased. I have dealt with many people in this dealership from all departments and I have never received anything less than exemplary service, courteous exchanges and a group of people who want too solve any issues you may have. They won't stop until you're completely satisfied and based on my last two visits with my new Service Consultant Danny those positive experiences will continue. More

After bringing to Herb Chambers my Lexus, (I am proud to report, now ten years old) for unscheduled repairs, it nevertheless took a solid effort to identify and diagnose the mechanical malfunction that bele report, now ten years old) for unscheduled repairs, it nevertheless took a solid effort to identify and diagnose the mechanical malfunction that beleaguered it. Mr. Blinn, your Lexus service associate, Always kept me well informed, as he worked diligently to resolve the malfunction. As is customary, I was provided with alternate Lexus transportation for several days. Still, by the time the malfunction was resolved, I was ready for the return of my GS300. Indeed, I was pleased to have it back in good running order. As a result of the solid efforts That he demonstrated, I am pleased to convey to you my commendation of Mr. Blinn's high standards of performance, work ethic, and friendly demeanor; These are clearly informed by his technical and team-collaborative proficiency, and, the common touch he exhibits in translating technical jargon into everyday language, easily grasped by laymen, such as myself. These conclusions are my well founded impressions of Mr. Blinn. May they serve to acknowledge that his work ethic is not only competent, but in my opinion, warrants high distinction. More

Danny had been my Service Advisor for many years, found him again thanks to LinkedIn! He is a true professional and I have always trusted him to advise me on all my service needs. I know he will be hon him again thanks to LinkedIn! He is a true professional and I have always trusted him to advise me on all my service needs. I know he will be honest with me and has always taken the time to explain what needed to be done and why. His customer service is fantastic. I now drive 40 miles to have Danny take care of my car and since my husband just bought a Lexus we will bringing his car to him as well. You can't get anyone better than Danny, he is the best ! More

Over the last 40 years I have purchased over 100 vehicles. Buying a vehicle is a one time experience. Servicing the vehicles requires an ongoing, working relationship. Danny Blinn at Herb Chambers vehicles. Buying a vehicle is a one time experience. Servicing the vehicles requires an ongoing, working relationship. Danny Blinn at Herb Chambers is the best service rep I have ever encountered. He is knowledgeable, personable, and thorough. Danny makes sure that your experience is as seamless and easy as possible. He stays in contact with you, and if there is an issue he makes it his priority to deal with it and provide the best results possible. There are two other Lexus dealerships closer to my home than Herb Chambers, however I will go the extra "mile" to have Danny take care of my cars. Herb Chambers dealerships always advertise that they are the best at what they do. With Danny Blinn providing his expertise, those claims are justified. John O'Donoghue Concord, MA More

Ricky: Presents himself in a very professional manner. Very knowledgable about his position and the cars he is working on. Offers an explanation about the work that is to be performed and the cost. I woul Very knowledgable about his position and the cars he is working on. Offers an explanation about the work that is to be performed and the cost. I would recommend this agency to any of my friends for work or sales Walter shalvoy More

My service provider Ricky , went out of his way to help me decide wether or not to trade in my RX350 he took me upstairs and introduced me to the appropriate sales people me decide wether or not to trade in my RX350 he took me upstairs and introduced me to the appropriate sales people More

Frank was very helpful as he always is. Got me in right away to check on brakes which a local shop said I needed replaced. He said I did not need brakes and saved me hundreds of dollars. He is a great guy away to check on brakes which a local shop said I needed replaced. He said I did not need brakes and saved me hundreds of dollars. He is a great guy as well. Going to Lexus for service may cost a little more, but they know the car and fix it right. By the way I have found the prices on their vehicles to be the best around. And the experience is top notch. All the people are very helpful and friendly. More

As I told Kristen today, the service at this dealership is top notch. Kristen specifically keeps me very well informed as to the status of my service call while ensuring the my car is taken care of in a t is top notch. Kristen specifically keeps me very well informed as to the status of my service call while ensuring the my car is taken care of in a timely and professional manner. She is friendly, responsible and an excellent representative of the dealership as a whole. From buying the car from Nick K last year to the service I've received thus far, I would eagerly encourage anyone in the market for a Lexus to call them. More