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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,738 Reviews

2,738 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 12, 2025

My service advisor Ronnie has gone out of her way for us! I really appreciate it. More

by simique
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers Lexus of Sharon responded

Thanks for leaving Herb Chambers Lexus of Sharon a five-star review! We are thrilled that Ronnie went above and beyond.

April 11, 2025

We were having issues with vibration and it turned out to be brakes. The service staff were very thorough in going over the vehicle to find the problem. More

by pbeckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers Lexus of Sharon responded

We're glad to hear our service team at Herb Chambers Lexus of Sharon was thorough in diagnosing the issue with your vehicle. We appreciate your feedback and are here if you need further assistance!

April 11, 2025

I have had great experiences with Service employees since I bought my car with HCL of Sharon. More

by Kcasey924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers Lexus of Sharon responded

Thanks for the 5 star review! We hope to see you again at Herb Chambers Lexus of Sharon!

April 10, 2025

I was pleasantly greeted in the service bay immediately upon arrival and taken to Patrick, the Service Advisor who was extremely professional and informative as to what the service would entail. Patrick as More

by D. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 10, 2025 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Patrick provided you with such a professional and informative experience at Herb Chambers Lexus of Sharon. It's great to know your concerns were addressed and resolved. Thank you for sharing this positive feedback!

April 09, 2025

Great service. Always handles scheduling and rentals with ease. A pleasure to work with this team! More

by Shavoylawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you, Shavoy, for reviewing Herb Chambers Lexus of Sharon!

April 09, 2025

My wife’s 2024 Lexus NX350 was recently serviced at the Sharon dealership. We live on Cape Cod and having the car picked up and returned with access to a loaner really makes the difference for us. The se More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Ben, Mike, Randy Vicente
Apr 09, 2025 -

Herb Chambers Lexus of Sharon responded

David, we're delighted to hear that the service team at Herb Chambers Lexus of Sharon made your experience convenient and enjoyable. It's great knowing John and Ben provided such excellent assistance. Thank you for sharing your positive feedback!

April 05, 2025

Michael was very helpful investigating what was causing a minor shimmy while I was driving at 50 miles an hour. It was determined that two of my tires were out of round and could not be balanced correctly. T More

by Ron Mckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crossman
Apr 07, 2025 -

Herb Chambers Lexus of Sharon responded

Ron, we're glad to hear Michael was able to resolve the issue with your tires at Herb Chambers Lexus of Sharon. Enjoy the smooth ride!

April 05, 2025

This dealership is the best of the best. While we have purchased cars from other HC Dealerships, Lexus of Sharon stands head and shoulders above all. And Ronnie is awesome. More

by Kerry Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers Lexus of Sharon responded

Kerry, we're delighted to hear that you had such a positive experience with Ronnie and the team at Herb Chambers Lexus of Sharon. Thank you for your kind words and continued support!

April 04, 2025

I have been taking my car to Herb Chabers Lexus for maintenance, and I couldn’t be happier with the service. The team is always professional, efficient, and attentive. The customer service is excellent More

by Welington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your positive experience with Herb Chambers Lexus of Sharon! We're delighted to hear that our team consistently provides professional and efficient service. Your recommendation means a lot to us, and we look forward to serving you in the future!

April 04, 2025

I recently brought my Lexus for 10,000 mile check up I was very pleased with the attention I received. My suv s battery was tested & replaced, and my car was washed & cleaned. More

by jacquelinegilardi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 04, 2025 -

Herb Chambers Lexus of Sharon responded

Jacqueline, we're delighted to hear you had a positive experience with your 10,000-mile check-up at Herb Chambers Lexus of Sharon. Our team is always here to ensure your vehicle is in top shape and looking great!

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