Herb Chambers Lexus of Sharon

I was a bit taken aback by the lack of courtesy and customer service with one of the greeters at the front desk. I test drove a car the previous day and returned the following day with my husband so h customer service with one of the greeters at the front desk. I test drove a car the previous day and returned the following day with my husband so he could look at the car. I informed the greeter I worked with James (fabulous) and that he was expecting us. We waited about 10-15 minutes, which I thought was so unusual, as there were no updates when we would be helped, James just walked by and was surprised to see us waiting. It was obvious he was never notified. I could somewhat understand if the showroom was overwhelmed with guests, however, that was not the case. After meeting with both the Finance and General Manager it gets to be a bit overwhelming. More

I purchased a car from Dave Trolio around October. Everything went pretty good throughout the sale. I was looking around the spare tire compartment and noticed something missing. I emailed Dave to inq Everything went pretty good throughout the sale. I was looking around the spare tire compartment and noticed something missing. I emailed Dave to inquire if it was something I needed, no response. I emailed him a second time, no response. I emailed a manager and was handed over to someone else. I contacted her no response. I can’t figure out why I was ignored by 3 people. I contacted another dealer and got my answer immediately. I still can’t understand why they chose to ignore me but I won’t forget either. By the way it was a tow bar that I don’t need. More

It was my first time buying a car, and Chris was very patient and made me feel comfortable from start to finish. I was indecisive about which trim I wanted, but Chris was extremely knowledgeable and expl patient and made me feel comfortable from start to finish. I was indecisive about which trim I wanted, but Chris was extremely knowledgeable and explained everything clearly. I ended up buying the Lexus RX 350h. He made the test drive very comfortable and was attentive, truly listening to my thoughts and needs. I never felt rushed or pressured at any point. He was very knowledgeable about the Lexus RX 350h and explained everything thoroughly. Overall, it was a great experience, and I couldn’t have asked for better support during my first car purchase. More

I highly recommend this Lexus dealership in Sharon. Roy was my salesman, very knowledgeable, professional, patient and a pleasure to work with. Roy made this whole experience non stressful, everything Roy was my salesman, very knowledgeable, professional, patient and a pleasure to work with. Roy made this whole experience non stressful, everything about it flowed with ease. I was so surprised and extremely happy to drive home in my new 2026 RX350. Sam handled the financial part with extreme knowledge and professionalism. Honestly, the whole team was amazing!!! I have referred many family and friends to Lexus of Sharon. If you’re looking to buy/lease a vehicle and reading this review, don’t hesitate checking out this dealership!!! Thank you so much Roy 😊 More

I like the dealership because of the friendly people who work there and chris really took care of me. He was very patient with me. work there and chris really took care of me. He was very patient with me. More

Chris helped me again to make the right choice with my new car and answered all my questions. new car and answered all my questions. More

I wasn't sure what to expect when I drove up to this dealership. When I arrived and saw how big the dealership was I thought this would be like all the rest and I was wrong. Big dealership but with a pe dealership. When I arrived and saw how big the dealership was I thought this would be like all the rest and I was wrong. Big dealership but with a personal charm. Chris was very helpful and knowledgeable. I also got to meet the manager Sam and he also was sincere. Not what I have been used to over the years. Thank you for your help in getting me the right car and deal for my wife. More

I found the experience working with Dave at Herb Chambers Lexus in Sharon to be straightforward. I appreciate it Dave’s knowledge and perspective on the vehicles, his persistence to find the vehicle that was Lexus in Sharon to be straightforward. I appreciate it Dave’s knowledge and perspective on the vehicles, his persistence to find the vehicle that was perfect for me, and his steady communication until the vehicle arrived. More

Overall pleasant experience! I love my new suv and can’t wait to make lasting memories in it over the next many years. Best Christmas gift to myself EVER! Dave was great! I love my new suv and can’t wait to make lasting memories in it over the next many years. Best Christmas gift to myself EVER! Dave was great! More

Don’t really know too much about the dealership but James ( who sold the car) and Mark ( has been helping me with the recommended service) are great ( who sold the car) and Mark ( has been helping me with the recommended service) are great More