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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
6,270 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 6,270 reviews

December 06, 2025

Overall pleasant experience! I love my new suv and can’t wait to make lasting memories in it over the next many years. Best Christmas gift to myself EVER! Dave was great! More

by AWOODS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Troilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Herb Chambers Lexus of Sharon responded

Congratulations on your new SUV! We're thrilled to hear that Dave provided a great experience at Herb Chambers Lexus of Sharon. Enjoy the ride, and happy holidays!

December 05, 2025

Don’t really know too much about the dealership but James ( who sold the car) and Mark ( has been helping me with the recommended service) are great More

by nonye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your feedback about James and Mark! We appreciate your business and hope to see you again at Herb Chambers Lexus of Sharon!

December 03, 2025

It was a big disappointment. The service took forever and they didn’t even vaccum the car after 3 hours of work. They said it would take 1 1/2 to 2 hours. It took 3 and the com More

by Sueblam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Forcucci
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Herb Chambers Lexus of Sharon responded

We're very sorry to hear that the service visit took longer than expected and that your car wasn't vacuumed. This doesn't sound like the level of customer care we pride ourselves on, so we would appreciate a chance to make things right here. Johnny Dang - General Manager - jdang@herbchambers.com

November 30, 2025

Friendly efficient service and my car was ready 2 days early!! The communicate the plan before starting the work and provide options whenever possible to save some money. More

by kathyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Herb Chambers Lexus of Sharon responded

Kathy, we're so happy to hear you received helpful, efficient service from our team! Thanks for choosing Herb Chambers Lexus of Sharon and for sharing your experience. We hope to see you in the future!

November 29, 2025

The wait was very long for service to be completed (oil change) but mark forucucci went above and beyond to get me my car back to me as fast as possible! More

by Hagerkx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for your patience and understanding! We're glad Mark could expedite your service at Herb Chambers Lexus of Sharon. We will share your appreciation with him.

November 29, 2025

I’ve used this dealership for over 20 years. Have always received reliable, professional service. They always explain everything to me clearly. More

by maurroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Dec 01, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for your loyal business over the past 20 years and for your kind words about our service team! We truly appreciate it and look forward to continuing to serve you.

November 28, 2025

The service people are always polite and helpful. Ive been going to this dealer's service for over ten years and Mark always goes out of his way More

by ncravs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for your continued trust in Mark and our team here at Herb Chambers Lexus of Sharon! It's great to hear that you've consistently received polite and helpful service over the years. We look forward to assisting you for many more! Safe travels!

November 28, 2025

I could not have been treated any better, if I was the owner of the dealership. Both Mel and Eric went above and beyond to explain and assure me. I could not have asked for more. More

by harveyspack57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Graf and Melvin
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Dec 01, 2025 -

Herb Chambers Lexus of Sharon responded

We’re delighted to hear you had such a positive experience with Mel and Eric! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your feedback. We hope to welcome you back again down the road! Safe travels!

November 27, 2025

I always have the best experience when going to service my vehicle at Herb Chambers In Sharon. My service rep, Ronnie is great. She always explains what needs to be done and why to keep my vehicle in excel More

by Sue21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Herb Chambers Lexus of Sharon responded

Sue, we're so pleased to hear you trust Ronnie with your RC F Sport! Thank you for choosing Herb Chambers Lexus of Sharon! We look forward to seeing you again!

November 26, 2025

Purchasing a car was a good experience. They were patient and listened well to what our needs were for a vehicle. Very happy with our purchase. More

by annieg5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your terrific feedback about our team. We are glad you are happy with your purchase, and we wish you safe travels ahead!

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