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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,369 Reviews

1,369 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 01, 2024

My Service Advisor Tom got my vehicle in for service on time. He sent a Video Report and texted me when the car was done. Great communication from him! More

by PZINGARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided excellent communication during your service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience with us!

November 30, 2024

This dealership is easy to get to. I do wish there was a Lexus dealership closer to home. The facility is always clean and everyone is friendly and respectful. More

by Deb2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Maricello
Dec 11, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the feedback, Deb! We're glad to hear that our Herb Chambers Lexus of Hingham team provided a friendly and respectful experience. We appreciate your visit and hope to see you again soon!

November 25, 2024

I’m calling this the best five star service of any new car dealership that I have used. Special kudos to Thomas McCaffrey, who has always explained things in a balanced way, kept his word when things woul More

by Jeff71756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Herb Chambers Lexus of Hingham responded

Jeff, thank you for recognizing Thomas and our team at Herb Chambers Lexus of Hingham! We're delighted to hear about your positive experience with us. We appreciate your kind words and look forward to serving you again in the future!

November 23, 2024

Great service. It was a pleasure to work with James . Everyone was very polite and nice. I highly recommend to get your car serviced here More

by Mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James /service
Nov 25, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the recommendation! We're delighted to hear that James and our team at Herb Chambers Lexus of Hingham provided great service. We look forward to serving you again in the future!

November 22, 2024

The service here is too notch. Tom McCafferty is extremely professional and attentive. My car is always returned clean and wiped down as Tom knows I like it. More

by Sheilaconroyshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided top-notch service for you. It's great knowing your car is returned just how you like it! Thank you for sharing this feedback with us!

November 22, 2024

Tom was great and kept me well informed, he went over everything thoroughly which was greatly appreciated! More

by agraden5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided you with such thorough and informative service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience!

November 21, 2024

Received excellent service from Service Consultant Tom McCafferty and Service Tech Daniel Chen. Thank you both. More

by welstd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom McCafferty and Daniel Chen provided you with excellent service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience!

November 19, 2024

James and the entire staff were great, as always. They were professional, timely, and very helpful! More

by jon1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Nov 20, 2024 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that James provided excellent service. Thank you for trusting Herb Chambers Lexus of Hingham with your automotive needs!

November 16, 2024

Just relocated from Midwest and had an excellent relationship with my Lexus dealer. First time coming to Chambers service department and had an excellent experience with all. Everyone I worked wit More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception person and Elijah, Paul to bring my car around at the end
Nov 18, 2024 -

Herb Chambers Lexus of Hingham responded

Judy, we're delighted to hear that your first experience with the Herb Chambers Lexus of Hingham service department was excellent! Our team is committed to providing professional and customer-focused service. Thank you for choosing us as your new Lexus partner, and we look forward to serving you in the future!

November 16, 2024

The Herb Chambers experience is always excellent from the time they meet you at the door until you leave. Thank you More

by Trowe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your experience at Herb Chambers Lexus of Hingham was excellent from start to finish. Thank you for sharing this feedback!

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