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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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September 01, 2024

Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More

by Lfinnsrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear Kevin and Eric provided excellent service at Herb Chambers Lexus of Hingham! Thanks for sharing your positive experience with us.

August 30, 2024

I had 3 months with the car and ever since that everything is perfect if u want good service go to them perfect and kind people I love it More

by princessjeudy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sæed
Aug 30, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're delighted to hear that everything has been perfect with your car and that our team at Herb Chambers Lexus of Hingham provided excellent service. Enjoy driving, and we appreciate the love!

August 27, 2024

Very courteous and professional service provided on our Lexus suv. All pertinent information was provided. More

by srwindswept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 28, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're glad to hear our team at Herb Chambers Lexus of Hingham provided courteous and professional service on your SUV. We appreciate the feedback!

August 26, 2024

Lauren, Kevin and the Team were great. They went above and beyond to keep me updated with the status of car. I was very pleased with the Service!! More

by depillolisa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Lauren, Kevin, and the team provided excellent service at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience!

August 25, 2024

Kevin is a very responsible person. He used his professional knowledge to help me solve the problem. More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for choosing Herb Chambers Lexus of Hingham, Kenny! Kevin will appreciate the shoutout. See you next time!

August 24, 2024

Very helpful very respectful. service advisors are always very kind and helpful while I am there and the few times I have needed to speak with a technician they were also very po More

by Tyler746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

Tyler, we're delighted to hear that our team at Herb Chambers Lexus of Hingham has provided you with such positive service experiences. Thanks for choosing us and sharing your feedback!

August 23, 2024

Great job as always. Elijah explained what I needed to have done on my car. My car was ready as promised. Elijah is Terri’s. More

by Nanwillson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello
Aug 26, 2024 -

Herb Chambers Lexus of Hingham responded

Nanwillson, we're delighted to hear that Elijah provided excellent service and kept you informed at Herb Chambers Lexus of Hingham. Thanks for the positive feedback!

August 22, 2024

The service was fantastic and I always feel like I am a valued customer whenever I’m there. More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

Sophie, we love hearing from our happy customers! Thanks for choosing Herb Chambers Lexus of Hingham—it's always our pleasure to assist you.

August 21, 2024

Herb chambers Lexus of Hingham is great. Kevin was excellent explaining everything I needed for the service. More

by Chingman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear Kevin provided excellent service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience!

August 21, 2024

Excellent facility, excellent customer support, excellent service!, excellent snacks, (didn’t see any fresh muffins) The loaner interior could’ve use some cleaning. Over all Great Experience! More

by Skryz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello
Aug 22, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the feedback! We're glad to hear that you had a great experience at Herb Chambers Lexus of Hingham. We'll take note about the loaner interior and work on improving it. Enjoy your day!

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