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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,369 Reviews

1,369 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 26, 2024

Top notch service from HCL. Elija is a great communicator. Straight to the point and responds well to concerns/feedback. You are in good hands at HCL. More

by First Time Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija Marcello
Dec 26, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Elija provided top-notch service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience and trusting us with your needs!

December 23, 2024

As always, the service on my Lexus was well done. Staff is very professional and great to work with. I would recommend Herb Chambers Lexus to anyone. More

by Robert_Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Robert, thank you for recommending Herb Chambers Lexus of Hingham! We're delighted to hear that our team provided professional service on your Lexus. We look forward to assisting you again in the future!

December 21, 2024

Cosette was pleasant and professional to deal with on the phone before my appointment and during the service visit. My car took a little longer than predicted, but she checked in with me regularly and it was More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Joe, we're delighted to hear that Cosette provided you with such attentive service at Herb Chambers Lexus of Hingham. We appreciate your patience and are glad the experience was a positive one for you! Thank you for sharing your feedback!

December 20, 2024

It was great experience with Cosette and James for my recent visit at Herb chambers Explained issue/estimate in detail and provided fanatical customer experience More

by Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Shah, we're delighted to hear that Cosette and James provided you with a fantastic experience at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback!

December 18, 2024

Although I had an appointment because I added tasks they simply gave me a loaner for the night. Everything was fixed by the next day. So friendly and accomodating More

by capiacente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our team at Herb Chambers Lexus of Hingham was able to accommodate your needs and provide a loaner vehicle. Thank you for sharing your positive experience, and we're glad everything was resolved promptly!

December 14, 2024

This dealership is awesome. They are on time with appointments and keeps you informed of the work they are performing. Quality of service is excellent. The staff is very friendl More

by Gail Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corsette
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

Gail, we're delighted to hear that you had such a positive experience with our team at Herb Chambers Lexus of Hingham. Thank you for highlighting the punctuality and friendliness of our staff! We appreciate your support and look forward to serving you again in the future.

December 14, 2024

Very pleased with service. Tom is very knowledgeable and explains what's needed in great detail More

by rbworsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to provide preeminent service during your visit! Tom and the Herb Chambers Lexus of Hingham team look forward to seeing you next time.

December 14, 2024

I recently moved to MA and had my car serviced at Herb Chambers Lexus of Hingham. Everyone I spoke with in scheduling and service was courteous and helpful. The dealership is not close to my home so I wa More

by Kayla L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

Kayla, we're delighted to hear that Thomas and the team at Herb Chambers Lexus of Hingham provided such a seamless service experience for you. Thank you for your recommendation and kind words! Safe travels in Massachusetts!

December 12, 2024

Great dealership, and service department! !! Thomas and John were… Very accommodating, and knowledgeable. Never a hassle, when you are dealing with good people. More

by Kapayne123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the shoutout to Thomas and John! We're glad to hear that your experience at Herb Chambers Lexus of Hingham was hassle-free. We appreciate your support!

December 12, 2024

Most efficient customer service and service department. A pleasure to deal with them. Thank you for a hassle free experience. More

by Sieglinde Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corsette
Dec 13, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had a hassle-free experience with our team at Herb Chambers Lexus of Hingham. Thank you for the kind words!

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