Herb Chambers Lexus of Hingham - Service Center

Great service and communication. Service was complete and in the time promised and car was spotless Service was complete and in the time promised and car was spotless More

I always have an excellent experience. James was great! Car was returned shiny and clean. James was great! Car was returned shiny and clean. More

The service was excellent. The service rep explained everything well, very courteous. I rate his service EXCELLENT. The service rep explained everything well, very courteous. I rate his service EXCELLENT. More

I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting you loaner vehicles if you give them advance notice. The experience is excellent from the minute you drive in too when you leave with your vehicle More

When I set a 930 appointment and the car got sits parked in the lot until 1030, then it’s bad. It’s disingenuous. I deserved an apology. And I am not a complainer in the lot until 1030, then it’s bad. It’s disingenuous. I deserved an apology. And I am not a complainer More

It is always stressful to bring your car for a checkup. I never worried because I had such a good relationship with my account manager Kevin . Yesterday I found he had left the company. Elijah stepped in I never worried because I had such a good relationship with my account manager Kevin . Yesterday I found he had left the company. Elijah stepped in and put me right at ease. Great one on one and all my questions answered. He is super professional with excellent customer service skills. More

I have found the service team to be professional, customer focused and easy to work with. customer focused and easy to work with. More

Great people that make everything easy. I get all my services done here and will continue to ! I get all my services done here and will continue to ! More

There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. More

Good job as usual. In and out in a reasonable amount of time. Thank you. In and out in a reasonable amount of time. Thank you. More