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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,369 Reviews

1,369 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 09, 2025

My salesperson Elijah was great for doing his duties of taking my info and being very diligent about explaining everything. My car did come out at promised time. I was a bit dismayed when I saw the car, More

by cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 09, 2025 -

Herb Chambers Lexus of Hingham responded

Cheryl, thank you for sharing your feedback with us. We're glad to hear Elijah provided diligent service at Herb Chambers Lexus of Hingham, but we're sorry the car wash was overlooked. We appreciate your loyalty and will work on improving this aspect of our service!

January 09, 2025

My Service Advisor Elijah was awesome! He’s friendly, courteous and knowledgeable. Elijah kept me informed on the status of my vehicle and offered to apply my previous credit towards the s More

by Vettye01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 10, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Elijah provided such excellent service at Herb Chambers Lexus of Hingham! Keeping our customers informed and satisfied is always a top priority. Thank you for sharing your experience with us!

January 09, 2025

Had my first 5,000 mile check up with Herb Chambers in Hingham. Very professional & positive experience, highly recommended! More

by Michelle S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 10, 2025 -

Herb Chambers Lexus of Hingham responded

Michelle, we're delighted to hear about your positive experience with the 5,000-mile check-up at Herb Chambers Lexus of Hingham! Thank you for recommending us. Safe driving ahead!

January 08, 2025

Caren provided EXCEPTIONAL SERVICE! Friendly, knowledgeable, and is one who goes above and beyond… ! We are thrilled with our new car and will continue to use Lexus as our go to! More

by MaryAnn Quinn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren
Jan 08, 2025 -

Herb Chambers Lexus of Hingham responded

MaryAnn, we're delighted to hear that Caren provided exceptional service at Herb Chambers Lexus of Hingham! Enjoy your new car and thank you for choosing us as your go-to dealership.

January 05, 2025

Elijah, the car service representative, displayed remarkable professionalism and intelligence throughout the entire experience. His friendly demeanor and deep knowledge of the services made the proce More

by amandanolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 06, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Elijah provided such outstanding service at Herb Chambers Lexus of Hingham! It's wonderful knowing his professionalism and dedication made your experience seamless. Thank you for sharing this fantastic feedback with us!

January 01, 2025

I had routine service completed and it was done quickly and the customer service was great. More

by danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks so much, Danielle. We look forward to your next visit to Herb Chambers Lexus of Hingham!

January 01, 2025

My special thanks to Cosette Yungton. She demonstrated a high level of customer service, professionalism and knowledge. More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungton
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Cosette provided exceptional service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience with us, Gene!

January 01, 2025

Thank you Thomas. Good job thank you for your service. I didn’t make an appointment. But he still let me do the walk in service. Thank you. More

by sumkuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Thomas was able to accommodate your walk-in service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience, and we look forward to assisting you again in the future!

December 27, 2024

Always fantastic service with much attention to detail. Every person start to finish focused on the customer and service, Best dealership I’ve ever dealt with. More

by dottib33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailson Andrade
Dec 30, 2024 -

Herb Chambers Lexus of Hingham responded

Dotti, we're delighted to hear that you had such a positive experience with our team at Herb Chambers Lexus of Hingham. Thank you for recognizing our commitment to customer service and attention to detail!

December 27, 2024

So professional and timely and they washed my car too. Easy to get my inspection sticker More

by kinnealeyellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea
Dec 30, 2024 -

Herb Chambers Lexus of Hingham responded

We love seeing 5-star reviews here at Herb Chambers Lexus of Hingham. Thanks, Ellen!

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