Herb Chambers Lexus of Hingham - Service Center

Great experience with hingham herb chambers Lexus. They took video of my car and explained what services were needed. I was pleasantly surprised by the key battery and wipers that were all covered. Th They took video of my car and explained what services were needed. I was pleasantly surprised by the key battery and wipers that were all covered. They fixed the problem with my tire as well so I am feeling safer with a new tire. More

Everything is fine ,but the service time is more then it expected, anyway I will go again. expected, anyway I will go again. More

Thomas and the rest of the staff are always courteous, professional and on top of things at Hingham Lexus. A pleasure to do business with. professional and on top of things at Hingham Lexus. A pleasure to do business with. More

Very good service department. Work done at time quoted. Kept informed about services needed and price. Work done at time quoted. Kept informed about services needed and price. More

Efficient, great customer service, nice waiting areas that have magazines while waiting , nice snacks water. that have magazines while waiting , nice snacks water. More

Great and courteous service from the staff that welcomes customer dropping off cars to the service advisor, Thomas, and master technician who worked on my car. I was kept fairly informed throughout the repa customer dropping off cars to the service advisor, Thomas, and master technician who worked on my car. I was kept fairly informed throughout the repair/ service process. More

The service to my car was great and I appreciated the concierge service. However, at the last minute someone from the dealership called me and told me I owed them another $8.00 for gas. I had driven the concierge service. However, at the last minute someone from the dealership called me and told me I owed them another $8.00 for gas. I had driven the car exactly 6 miles. Even at $4.00 per gallon, that would have paid for approximately 40 miles of travel. I expressed my dissatisfaction and the charge was removed. But it never should have been applied in the firstborn place. More

I went in for a simple oil change and was out two hours later. They didn’t wash my car either. later. They didn’t wash my car either. More

James is always pleasant and efficient! My only feedback for the dealership itself is to add a few more desks/business spaces as they are often full. My only feedback for the dealership itself is to add a few more desks/business spaces as they are often full. More

I waited 4+ hrs for service (routine inspection) that should have been less than 2 hrs... especially when no parts needed to be replaced. It was scheduled ... not a walk-in. Poor customer service on this should have been less than 2 hrs... especially when no parts needed to be replaced. It was scheduled ... not a walk-in. Poor customer service on this day. More