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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,286 Reviews
Call Service Center (781) 210-5200

1,286 Reviews of Herb Chambers Lexus of Hingham - Service Center

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October 20, 2024

Easy to get an appointment; high level of service; nice waiting area, quick to follow up More

by cagomes13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Oct 23, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We are thrilled to hear you had a positive experience from start to finish.

October 19, 2024

They are very knowledgeable and very efficient. All my questions were answered. All the work was very professional More

by maulucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our team was knowledgeable and efficient in addressing all your questions. We appreciate the feedback and look forward to serving you again!

October 18, 2024

Excellent customer service, attention to detail and great communication. I highly recommend Talisa and entire staff! More

by Lwirtz6603@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
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Oct 21, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're delighted to hear that Talisa and our team at Herb Chambers Lexus of Hingham provided excellent service. We appreciate your recommendation!

October 17, 2024

Always a pleasure doing business at Herb Chambers Hingham No hard sell from advisors Honest no nonsense business practices are appreciated More

by lisal1261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you appreciate the straightforward and honest approach at Herb Chambers Lexus of Hingham, Lisa. Thank you for your kind words, and we look forward to serving you again in the future!

October 16, 2024

Tom provided excellent customer service. He is detailed oriented and provided several updates on the overall condition of the vehicle especially concerns about tire wear!! More

by nsanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided excellent service and kept you informed about the condition of your vehicle at Herb Chambers Lexus of Hingham. Thank you for sharing this positive feedback!

October 15, 2024

Absolutely professional and pleasant. The dealership is , indeed, fortunately to have her on the staff! More

by Lolahank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Herb Chambers Lexus of Hingham responded

Lolahank, thank you for the kind words! We're delighted to hear about your positive experience at Herb Chambers Lexus of Hingham. We appreciate your support and look forward to serving you again!

October 14, 2024

All the people are great. They listen to my concerns and make sure everything is ok when the service is complete. I have complete trust in the Servive team. More

by Mjburbine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that our service team at Herb Chambers Lexus of Hingham has earned your trust and addressed all your concerns. We look forward to serving you again in the future!

October 11, 2024

Always professional, friendly and helpful. Plus, excellent service, the snacks are great and the wait is comfortable. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welsh
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Oct 11, 2024 -

Herb Chambers Lexus of Hingham responded

Helen, we're glad to hear you enjoyed the service and amenities at Herb Chambers Lexus of Hingham! Thank you for sharing your experience with us.

October 11, 2024

Exceptional and professional service experience. Tom McCafferty, my Service Advisor, was knowledgeable and helpful to me (as he always has been) in selecting a new set of tires for my 2022 ES350. A More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and our technician provided exceptional service during your tire selection and installation. We appreciate the kind words, and we're here if you need anything else!

October 10, 2024

Professional service. Good communication. Fair pricing. Scott, who checks the car in, is always friendly and efficient. As is my service rep Thomas. More

by Carolmcsweeney7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Oct 10, 2024 -

Herb Chambers Lexus of Hingham responded

Carol, thank you for highlighting the professionalism and efficiency of our team at Herb Chambers Lexus of Hingham. We're glad to hear Scott and Thomas provided excellent service!

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