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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,369 Reviews

1,369 Reviews of Herb Chambers Lexus of Hingham - Service Center

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January 31, 2025

Service at Herb Chambers Lexus has always been fair and honest. Cosette did an excellent job of explaining the service and what it would cost. She kept me informed during the service and explained all of t More

by Rlontheroad
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cosette - 5 star
Jan 31, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Cosette provided you with clear and honest service at Herb Chambers Lexus of Hingham. Keeping our customers informed is a top priority, and we're glad your experience was pleasant. Thank you for sharing!

January 30, 2025

Always pleased with the professional service provided. Loaner was waiting and service was completed timely More

by SteveH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telesa
Jan 31, 2025 -

Herb Chambers Lexus of Hingham responded

Steve, we're delighted to hear that you consistently enjoy the professional service at Herb Chambers Lexus of Hingham. Thank you for your feedback and support!

January 29, 2025

For the less automotive savy individuals who may be reading this, rest assured that Lexus of Hingham is honest, transparent and efficient. Whether it is my wife or me getting the car serviced, we both More

by kearney058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Herb Chambers Lexus of Hingham responded

It's fantastic to hear that Herb Chambers Lexus of Hingham provides honest and efficient service, giving you peace of mind. We're glad both you and your wife feel well taken care of during visits!

January 28, 2025

Service was great - Tom goes over what’s going to be done and happy to provide a loaner so I don’t have to wait.. thank you Tom!! Lisa More

by Lmon1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided excellent service and made your experience at Herb Chambers Lexus of Hingham convenient with a loaner vehicle. Thank you for sharing this positive feedback!

January 28, 2025

Service was amazing! Nice and fast. Amazing advisors to work with and very knowledgeable. And they do not attempt to sell your service or fake repairs that are not needed More

by michaelcheung29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Herb Chambers Lexus of Hingham responded

Michael, we're delighted to hear that you had an amazing experience with our team at Herb Chambers Lexus of Hingham. We pride ourselves on providing honest and efficient service. Thanks for sharing your feedback!

January 24, 2025

Service was performed on time. Team is listening and the waiting area makes feel like home. More

by jeanmary.antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 27, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks so much for your review. We look forward to your next visit to Herb Chambers Lexus of Hingham!

January 22, 2025

Five star service every time at Lexus in Hingham. From concierge to Serviice Advisor (I work with James). I think they are more honest than the Lexus in Sharon, where I always get a long list of cos More

by Kimtl531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
Jan 22, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that our team, especially James, has earned your trust and provided honest service. We appreciate your business and look forward to serving you again in the future!

January 21, 2025

The service department went above and beyond to fit me into their busy schedule on a holiday and I was treated like a king while I waited for my car to be repaired. I was so comfortable in the waiting roo More

by TRDOffroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Brooke Carpenter, Claudia Melgarejo, Jon Seekins
Jan 21, 2025 -

Herb Chambers Lexus of Hingham responded

It's terrific to hear that our service department at Herb Chambers Lexus of Hingham went the extra mile to accommodate you. Thank you for sharing this wonderful feedback with us!

January 18, 2025

The service and assistance I received from Thomas McCafferty was excellent and I am very pleased. More

by mswirbalus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers Lexus of Hingham responded

Here at Herb Chambers Lexus of Hingham, we always value and appreciate our customers' feedback. Thank you for giving Thomas a shout-out!

Jan 20, 2025 -

mswirbalus@gmail.com responded

The service I received from Thomas McCafferty at Lexus was excellent. I would not go anywhere else.

January 17, 2025

Brought my vehicle in for warranty service. Service was excellent as usual. Talisa was my service advisor. She’s very professional and kept me up to date on my vehicle status. I would definitel More

by chung.h.ying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Alabanese
Jan 17, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Talisa provided excellent service and kept you informed throughout the process. We look forward to welcoming you back on your next visit!

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