Herb Chambers Lexus of Hingham - Service Center

Talisa was amazing to work with. They made a slight mistake with the pick up time for the car and Talisa went above and beyond to make the situation right. Great overall service! I w They made a slight mistake with the pick up time for the car and Talisa went above and beyond to make the situation right. Great overall service! I will never step foot in Watertown Lexus again as Hingham Lexus knows exactly how to treat their customers. More

Been going here since 2018 or so and never had a issue. Talisa is incredible and she is an expert in her field. Highly highly recommend Talisa is incredible and she is an expert in her field. Highly highly recommend More

Tom was very accommodating and had a loaner car ready for me to borrow. He explained everything so that I could understand what needed to be done. Service was completed in a timely manner. Great service! me to borrow. He explained everything so that I could understand what needed to be done. Service was completed in a timely manner. Great service! More

James Welch was very good to communicate with about my 2020 Ux problem! “During breaking a “clicking “ sound can be heard “ The service tech heard the sound and after many days started it is the rotors 2020 Ux problem! “During breaking a “clicking “ sound can be heard “ The service tech heard the sound and after many days started it is the rotors and NOT a safety issue. This problem was addressed before 30 thousand miles. Is there a defect in my car to cause this very expensive problem in a 2020 Lexus?? This is my 3rd Lexus but first time I am disappointed ☹️ Suzanne Leone. 617-347-0477 More

It was an amazing experience until Patrick and business manager took over my situation. I had done and resolved my car’s problems. I was satisfied with everything. This is a place that you can trust people manager took over my situation. I had done and resolved my car’s problems. I was satisfied with everything. This is a place that you can trust people who worked on my vehicle. I want to thank the first guy i saw when I pulled in my car inside the service. Everyone was very professional. A special gratitude to Patrick who’s the big boss and understood my car’s problems and the guy who work in financial which I don’t remember his name. Thank you to entire team at Herb chambers Lexus of Hingham. Great Job! More

Very efficient. No pressure to buy added services. Great cafe waiting area. Agent was friendly and helpful. No pressure to buy added services. Great cafe waiting area. Agent was friendly and helpful. More

Everything was done fast and prefect as usual, looking forward to the next visit here forward to the next visit here More

Herb Chambers was on time with pick up and had great communication as to the service being performed on my Lexus communication as to the service being performed on my Lexus More

Kool dude, he was calm and collective. He gave me a time that my car would be done and he was on point He gave me a time that my car would be done and he was on point More

Tom McCafferty is the best Advisor. Tom is knowledgeable and honest. Tom provides timely updates, and he explains everything and doesn't mind that I ask a lot of questions! Tom is wha Tom is knowledgeable and honest. Tom provides timely updates, and he explains everything and doesn't mind that I ask a lot of questions! Tom is what customer service is all about and he should be the role model for others to follow. More