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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,286 Reviews

1,286 Reviews of Herb Chambers Lexus of Hingham - Service Center

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November 08, 2024

Professional, highly experienced, reliable service. Attentive to detail and thorough. Tom is consistently reliable and professional. More

by Gordonbandicoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for highlighting Tom's professionalism and the reliable service at Herb Chambers Lexus of Hingham. We appreciate your feedback!

November 07, 2024

Every time I go to herb chambers Lexus the support and service I receive for my 9yr old new to me is outstanding. Elijah was conscientious and explained every thing to us. Thank you for you great More

by Cookieg143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Nov 07, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that Elijah and the team at Herb Chambers Lexus of Hingham provided outstanding support and service. We appreciate your trust in us, and we're here whenever you need assistance!

November 07, 2024

Tom is Awesome at his attention to detail, on ensuring my car is service and delivered as promised. I highly recommend him. I purchased my sc430 3 years ago and I'm treated like I was on my first day.Always More

by wonzie4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom's attention to detail and service have made your experience at Herb Chambers Lexus of Hingham consistently superb. Thank you for recommending us, and we're thrilled you're still enjoying the SC430!

November 07, 2024

I have to say this, this place always does a good job on exceeding my expectation. Exceptional service all around More

by Schneiderlimose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Nov 08, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Herb Chambers Lexus of Hingham consistently exceeds your expectations! Thank you for recognizing our team's exceptional service. We look forward to serving you again in the future!

November 07, 2024

Arrived earlier than scheduled. Serviced immediately. Thorough review of service rendered. Friendly customer service staff. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Welch
Nov 08, 2024 -

Herb Chambers Lexus of Hingham responded

Ed, we're delighted to hear that you had a seamless experience with our team at Herb Chambers Lexus of Hingham. Thank you for highlighting the prompt service and friendly staff!

November 05, 2024

Went to Herb Chambers Lexus of Hingham to perform an alignment. They provided excellent customer and took care of my car. More

by chung.h.ying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello
Nov 06, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Herb Chambers Lexus of Hingham provided excellent service and took great care of your car. We appreciate the support!

November 02, 2024

Went over exactly was and wasn’t needed during this service visit so I wasn’t charged for things I didn’t need done. More

by casm57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Nov 04, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear that our team at Herb Chambers Lexus of Hingham provided clear and honest service during your visit. Thank you for sharing your experience with us!

November 02, 2024

Tom and the rest of the team are great! Highly recommend getting your service done here. Always a great experience. More

by Shisley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Herb Chambers Lexus of Hingham responded

Shisley, thank you for recommending Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and the team provided a great experience. We look forward to seeing you again!

November 01, 2024

I am very impressed great dealership and great people. I came from out of state and the service department treated me great. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Herb Chambers Lexus of Hingham responded

Jim, we're delighted to hear that our service department made your visit from out of state a positive experience at Herb Chambers Lexus of Hingham. Thank you for the kind words!

November 01, 2024

Tom McCafferty and the team at the Hingham location of Herb Chambers are fantastic! When I asked to check my tires and brakes I was told they don’t need to be replaced now but maybe at the next service. More

by PM bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful feedback! We're glad to hear that Tom and our team at Herb Chambers Lexus of Hingham provided honest and helpful service. We look forward to assisting you with your next visit!