Herb Chambers Lexus of Hingham - Service Center

Kevin, at the service department, is superb. He listens to the client’s concerns and needs. He accommodates where necessary, keeps you informed of service status when your car goes in. He explains in detai to the client’s concerns and needs. He accommodates where necessary, keeps you informed of service status when your car goes in. He explains in detail any necessary work needed to be done to the vehicle. He returns client’s calls promptly. I drive 25 miles to Herb Chamber Lexus of Hingham, even though there is a Lexus dealership 3 1/2 miles away from where I reside. The staff in general is very helpful, respectful, eager to assist, even when you are not assigned to their roster. More

Greeted immediately on arrival. Checked quick and easy. Loaner right there. Work completed on time. Checkout quick and easy. My car waiting for me. Thanks Loaner right there. Work completed on time. Checkout quick and easy. My car waiting for me. Thanks More

The attention to details was excellent but but the customer service was even better. Parts had to be ordered that created a problem for me as far as picking up the car. The dealership was pro active i customer service was even better. Parts had to be ordered that created a problem for me as far as picking up the car. The dealership was pro active in finding a solution. Definitely my dealership of choice More

Always very pleasant and accommodating and attending to any request I might have. I hadn’t had service in over a year since I haven’t gone anywhere so I feel very good about getting my vehicle in tiptop s any request I might have. I hadn’t had service in over a year since I haven’t gone anywhere so I feel very good about getting my vehicle in tiptop shape. Tom was great explaining an issue about the cabin filter in the air conditioning. More

Friendly, helpful, shuttle ride. Checked on some marks on my car.Kevin was above and beyond helpful and friendly. Overall a wonderful experience for all aspects. my car.Kevin was above and beyond helpful and friendly. Overall a wonderful experience for all aspects. More

Just has my car detailed - looks like NEW! Great customer service! We love our lexus and their customer service!! Thankyou to Kevin and James for assisting my service! service! We love our lexus and their customer service!! Thankyou to Kevin and James for assisting my service! More

Ruben and Sean both did Their best explains the problem and proper operating procedures. I Always a positive experience at Herb Chambers Lexus of Hingham. and proper operating procedures. I Always a positive experience at Herb Chambers Lexus of Hingham. More

This dealership does a great job. They pay attention to detail. Thom is great to work with, he keeps you well informed and make sure the job is complete detail. Thom is great to work with, he keeps you well informed and make sure the job is complete More

Excellent service department.The people were all very friendly and professional.I highly recommend them.The entire process was easy,fast and overall excellent.Herb Chambers Lexus in Hingham is number one friendly and professional.I highly recommend them.The entire process was easy,fast and overall excellent.Herb Chambers Lexus in Hingham is number one More

Today I had a service appointment with Claudia at Herb chambers Lexus in Hingham. Claudia was friendly and thoroughly articulated how long the service appt would take, how much the service would cost and chambers Lexus in Hingham. Claudia was friendly and thoroughly articulated how long the service appt would take, how much the service would cost and facilitated the service in a timely manner. Very good experience More