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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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December 31, 2020

I recently had service done on my Rx350 and Eric Barbosa was amazing! He greeted me when I walked in and was extremely helpful the entire time. If I would give him more stars I would! More

by landrade
Recommend Dealer
Yes
Employees Worked With
Eric Barbosa
Jan 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting us with your Lexus RX350! We are so happy to hear that Eric took excellent care of your vehicle and earned your five stars. Hope to see you next time at Herb Chambers Lexus of Hingham!

September 17, 2020

Mark is always very helpful. We appreciate that. He went out of his way to make sure our problem was handled. He also showed us some more gadgets in the car. More

by Kathleen Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Herb Chambers Lexus of Hingham responded

Thank you for this lovely review of Herb Chambers Lexus of Hingham, Kathleen! Mark is just as attentive and knowledgeable as you say, and we'll be sure to relay your kind words to him. Thank you for trusting us with your vehicle and your business!

August 20, 2020

Service is understated these folks extend well beyond your normal Lexus experience - give the the opportunity and they just respond - thanks for making it easy and convenient! More

by Mquarella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Herndon
Aug 21, 2020 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we look forward to your next visit!

February 19, 2020

always very thorough. repairing a sensor the size of a dime in the bumper costs @$700 dollars. Wouldn't it be smarter to build them into the fenders where they would be bet More

by jwilliamburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2019

Offered us great help and gave us personal info to contact him any questions or anything about the car, always had answers when it came to questions. Very supportive employee thank you Evi More

by Anon1886
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Service. I've dealt with Rick for years, always there when you need an answer. Very knowledgeable in his profession. Highly recommend, always in a timely manne More

by LS460
Recommend Dealer
Yes
Employees Worked With
Ricky Medeiros
October 07, 2017

Excellent service. Tom McCafferty is an excellent service advisor. He organizes the service for both of our Lexus vehicles and is very responsive. I also appreciate the More

by rpglgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to write this fantastic review and give Tom such a wonderful 5-star rating! Best, George Sarkis, General Manager

May 02, 2017

William Than was a pleasure to work with in buying our auto A very positive experience from our salesperson in purchasing a used car. Would definitely go back to William for our next car purchase. Mike and More

by Mikejen14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Than
May 02, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you, Jen and Mike, for leaving us your detailed feedback! If any questions arise, please don't hesitate to contact us, as we are here to help! Thanks again and we look forward to assisting you in the future. Best, George Sarkis, General Manager

April 17, 2017

Smooth easy experience What a clean, beautiful dealership. I first was greeted by Katerina Vasiliu who was very helpful and then handed off to Ryan Tierney, who was very hel More

by Mike Porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katerina Vasiliu
Apr 18, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for your thoughtful post! I'm so happy to know that you enjoyed working with Katerina and Ryan. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, George Sarkis, General Manager

March 29, 2017

Review of Paulo Tiburcio, Hingham Paulo was extremely courteous, helpful and knowledgable. She made the whole experience awesome!! She is truly an asset to your establishment and I w More

by carbon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paola Tiburcio
Mar 30, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Paola. We value your business and hope to see you again soon! Best, George Sarkis, General Manager