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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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April 22, 2021

Kevin, at the service department, is superb. He listens to the client’s concerns and needs. He accommodates where necessary, keeps you informed of service status when your car goes in. He explains in detai More

by rosreyes2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Lexus of Hingham responded

We are so grateful for your loyalty to Kevin and Herb Chambers Lexus of Hingham! Thank you for taking the time to share your glowing feedback, it is always a pleasure to assist you. Safe travels until we see you next!

April 21, 2021

Friendly, helpful, shuttle ride. Checked on some marks on my car.Kevin was above and beyond helpful and friendly. Overall a wonderful experience for all aspects. More

by tcryan108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers Lexus of Hingham responded

For you to say that Kevin went "above and beyond" to assist you makes our day! Thank you for sharing such great feedback about your recent service visit. We hope to see you again at Herb Chambers Lexus of Hingham!

April 21, 2021

Always very pleasant and accommodating and attending to any request I might have. I hadn’t had service in over a year since I haven’t gone anywhere so I feel very good about getting my vehicle in tiptop s More

by Sherry July
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Lexus of Hingham responded

Sherry, thank you for taking the time to leave us a review! We couldn't be happier to hear that Tom and our team took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 20, 2021

Just has my car detailed - looks like NEW! Great customer service! We love our lexus and their customer service!! Thankyou to Kevin and James for assisting my service! More

by bjlevinlnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burbine
Apr 21, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled that our team took such stellar care of your vehicle! Thank you for choosing Herb Chambers Lexus of Hingham and highlighting the great work of Kevin and James. We hope to see you again!

April 19, 2021

This dealership does a great job. They pay attention to detail. Thom is great to work with, he keeps you well informed and make sure the job is complete More

by mac_1112@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Thom know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 19, 2021

Ruben and Sean both did Their best explains the problem and proper operating procedures. I Always a positive experience at Herb Chambers Lexus of Hingham. More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

John - your feedback means so much to us! We are thrilled to hear that Ruben and Sean were such a pleasure to work with during your recent visit to Herb Chambers Lexus of Hingham!

April 18, 2021

Excellent service department.The people were all very friendly and professional.I highly recommend them.The entire process was easy,fast and overall excellent.Herb Chambers Lexus in Hingham is number one More

by Bill D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't have asked for better feedback, Bill! It's great to hear that our team took such good care of you and your vehicle. Thank you for trusting Herb Chambers Lexus of Hingham with your service needs!

April 17, 2021

Today I had a service appointment with Claudia at Herb chambers Lexus in Hingham. Claudia was friendly and thoroughly articulated how long the service appt would take, how much the service would cost and More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Herb Chambers Lexus of Hingham responded

Brian, thank you for taking the time to leave us a review! We couldn't be happier to hear that Claudia took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

April 17, 2021

Lexus Of Hingham service department always does a phenomenal job. They go above and beyond and never disappoint . If it’s not Lexus of Hingham my vehicle is not getting serviced . More

by texanmade
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 17, 2021

They make it easy to schedule convenient appointments. Good first impression and interaction driving into the service bay. Clearly explained service reminders and future service recommendations. More

by Sreyno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for supporting Herb Chambers Lexus of Hingham with a great review! We are happy to hear that you received informative service from our team and that the appointment process was simple. Have a wonderful week!

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