Herb Chambers Lexus of Hingham - Service Center
Hingham, MA
1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center
I have been here for about 22 years and I love the team in terms of sales and service. That's why I keep coming back and have already bought 3 Lexus's from them, I prefer the LS Models and they are always in terms of sales and service. That's why I keep coming back and have already bought 3 Lexus's from them, I prefer the LS Models and they are always comfortable, well designed and ergonomically correct and comfortable. The members I deal with are Patrick C (GM), James B (Service Mgr.) and my favorite Service person is always Tom McCafferty. They always do a great sales job and service, sometimes I even get a break due to my years as a customer. Recommend them highly and will always go back! Just a regular guy who likes quality and high-end service. Definitely at least check this team out. Bob G from Woburn, MA. More
Always helpful. Jon explained work to be done. No surprises. Service staff pleasant from drive in to exit. Great car wash included with service appointment surprises. Service staff pleasant from drive in to exit. Great car wash included with service appointment More
I was seen on time for my appointment. Tom took very good care of me. I asked to speak with a tech person about the electronics and John was super!! good care of me. I asked to speak with a tech person about the electronics and John was super!! More
Jon coordinated my visit and it could not have gone more smoothly. Jon was attentive, respectful and capably answered my questions. He contacted me with an update and reviewed the findings. The center was c smoothly. Jon was attentive, respectful and capably answered my questions. He contacted me with an update and reviewed the findings. The center was clean and all employees were courteous and attentive. Special thanks to Jon. More
Service advisor, Kevin Chan was pleasant and knowledgeable. Scheduling my service was easy and the work was done in a reasonable amount of time. I have all my service’s done at this service cent knowledgeable. Scheduling my service was easy and the work was done in a reasonable amount of time. I have all my service’s done at this service center. More
I purchased my vehicle here and have always had very good service. Easy to work with staff. Efficient and the service was completed in the allotted time. service. Easy to work with staff. Efficient and the service was completed in the allotted time. More
My experience at this place was great due to Claudia! She was very helpful, kind and informative. Overall a good experience and will continue to bring my car here. was very helpful, kind and informative. Overall a good experience and will continue to bring my car here. More
Service and parts personnel, Claudia and Brooke were friendly and welcoming. They made for a great experience. The concierge for the service department as well. friendly and welcoming. They made for a great experience. The concierge for the service department as well. More
Tom was very helpful when I explained my situation and he found a way to service my car for only the things it needed at the moment. found a way to service my car for only the things it needed at the moment. More
Outstanding service all around. From when I called in to make an appointment and secure a loaner to Jon’s help in processing the paperwork, it was such a pleasurable experience. Thank you!! make an appointment and secure a loaner to Jon’s help in processing the paperwork, it was such a pleasurable experience. Thank you!! More