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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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May 25, 2021

Tom McCafferty was awesome.Needed repairs that would be Tom McCafferty was awesome. Needed repairs that would be expensive and would have to rent a car Lexus did it 1/2 the cost, and in 1 day...yahoo More

by dwditdotdash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McCafferty
May 25, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that Tom took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 24, 2021

Convenience location to my work Kevin is always a pleasure to deal with very courteous and understanding of my time and get me in and out fast More

by calvin-t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Herb Chambers Lexus of Hingham responded

Calvin, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate this help. If you ever need anything else, don't hesitate to come back and see us again!

May 24, 2021

Always courteous and speedyAttention to detail They Always courteous and speedy Attention to detail They were able to get in quickly and had my car ready ahead of schedule! Would recommend to anyone More

by Kharold172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Herb Chambers Lexus of Hingham responded

We are delighted to earn your recommendation and appreciate you posting a great review about your recent service visit. Thank you so much from all of us here at Herb Chambers Lexus of Hingham! We look forward to assisting you next time.

May 23, 2021

Honest, Professional and Skilled Staff. Their service department is Always looking to do what's best for the customer and that's why I continue to come back. More

by ddemarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't have asked for a better review and are so glad our team is delivering the honest and professional service we strive for! Thank you for doing business here at Herb Chambers Lexus of Hingham and see you next time!

May 21, 2021

I receive great service. The prices fairly reflect the services given. The work is completed on time and as requested. The staff is courteous and accommodating. More

by Carmenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy desk. 5 Stars
May 21, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't ask for a better review than this, Carmen! Thank you so much for taking the time to share this generous feedback with us. We're proud to see that our team provided a 5-star experience for you on your visit and we look forward to assisting you again next time! - The Herb Chambers Lexus of Hingham Team

May 20, 2021

Making my appointment was easy. Very accommodating with loaner. My new service consultant was friendly, informative etc. Tom McCafferty. Greeters were excellent, car was clean, Garage easy to access. Ser More

by Marci Toma
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Herb Chambers Lexus of Hingham responded

Marci, thank you for choosing Herb Chambers Lexus of Hingham for your service needs. We are happy to have you as a customer and we will pass along your appreciation to Tom. See you next time!

May 19, 2021

I brought my Lexus RX 350 in for routine service Kevin was very professional and friendly. He listened to my concerns and assured me they’d be taken care of. He also gave me a time frame as I was going to More

by 60jmld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate the kind feedback! We strive to deliver a seamless and efficient service experience, and it is great that this was reflected in your time working with Kevin. Drive safely in your Lexus RX 350, and we hope to see you back at Herb Chambers Lexus of Hingham!

May 18, 2021

Great dealership. Good sales experiences and service on 2 cars has been terrific these past 6 years. Current service advisor is Claudia. Warranty issues and service always completed correctly and on tim More

by Ray F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Lexus of Hingham responded

Ray, thank you for taking the time to leave us a review! We couldn't be happier to hear that Claudia and our team have taken such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

May 17, 2021

Top notch professionals in sales and service at Herb Chambers Lexus in Hingham, Ma. Outstanding service, received a loaner while service was being completed. Very happy with overall experience. More

by Michael Baldassarre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Herb Chambers Lexus of Hingham responded

Michael - your feedback means so much to us and we appreciate you taking the time to review Herb Chambers Lexus of Hingham! We're glad to hear that our team was so accommodating during each step and we look forward to serving you next time!

May 14, 2021

Great job! Everything promised was delivered timely , friendly and problem free. I will most definitely come here again! What a nice surprise to pick up My car and it was washed ! More

by SNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

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