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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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June 21, 2021

Great service! Always friendly and welcoming! I have been a customer for 4 years. More

by chadcmosca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the kudos! Your continued confidence in the Herb Chambers Lexus of Hingham team means a lot to us and we are happy to assist you and your vehicle. We look forward to seeing you again next time. Have a wonderful day!

June 21, 2021

Tom from service is great. He is professional, helpful and knowledgeable. More

by FranF
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Hingham responded

Fran, thank you so much for sharing your kind words about Tom! He is a valuable member of our team and we will pass along your appreciation to him. We hope to welcome you back to Herb Chambers Lexus of Hingham for all your future service needs!

June 19, 2021

Amazing service, great cars, loved the atmosphere. They even provided me a ride to derby street while I was waiting for my car service, so I could do some shopping More

by SaeedC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Lexus of Hingham responded

Saeed - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back next time!

June 18, 2021

Tom and team are the best. Always professional and friendly Facilities are immaculate. Will keep coming back here for service and my next new vehicle More

by Sbendott7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for continuing to choose Herb Chambers Lexus of Hingham! We are thrilled that you are always so well taken care of by Tom and the team. See you next time!

June 17, 2021

I had a great experience getting my vehicle serviced. Claudia was wonderful. I would say overall very efficient, the service was of excellent quality, and I look forward to the next time my vehicle needs More

by kerryw723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! We are pleased to hear that Claudia took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

June 17, 2021

Excellent experience today and as always. Getting my car serviced was quick and hassle free. I have been with this dealer for almost 9 years! More

by j27jenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Herb Chambers Lexus of Hingham, and we are grateful for your longtime business. We look forward to your next visit!

June 16, 2021

The service I received from Herb Chambers Lexus of Hingham was outstanding. Particularly, Ms. Melgarejo was professional, knowledgeable and very friendly. I highly recommend this dealership. More

by gcocuzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the delightful review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. All of us at Herb Chambers Lexus of Hingham appreciate you trusting us with your service needs, and hope to see you next time. Take care!

June 16, 2021

Tom Mccafferty is a professional...he keeps me informed about what needs to be done and how much it will cost...always a pleasure doing business with him. More

by rotrot
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback and kind words about Tom! We'll be sure we pass the kudos along. Safe travels and see you next time! - the Herb Chambers Lexus of Hingham team

June 15, 2021

Everyone was polite and courteous. I waited in their comfortable waiting area and they were finished ahead of schedule which always makes me happy. They even gave me back a clean car!! More

by Eileenjshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Herb Chambers Lexus of Hingham responded

Here at Herb Chambers Lexus of Hingham we always value and appreciate our customers’ feedback. It means a lot that our service stood out to you, and we hope to see you back next time. Safe travels and have a great day!

June 15, 2021

Appointment was on time and all work completed on time and to my satisfaction! No hassles!All recommdations and potential problems reviewed at completion by experienced service associate. More

by Wwms0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the kudos! Providing our guests with a gold standard of service is our number one priority, so we are pleased we could deliver such a shining experience. All of us at Herb Chambers Lexus of Hingham appreciate you as a customer and hope to see you next time. Drive safe!

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