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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 04, 2021

I’ve been going to this dealership for many years. The service is great. Today my tire pressure light came on. Turns out a nail had punctured the front left tire. Tom and the service team diagnosed the ot More

by Julie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Lexus of Hingham responded

Julie - We are grateful to have you as a loyal Herb Chambers Lexus of Hingham customer and are so glad that our team could assist with your tire repair. Thank you very much for posting a review! We look forward to your next visit with us.

July 03, 2021

Quick appointment for routine maintenance service and check. Great prompt service. Finished before estimated time. Kevin Chan was very professional and helpful explaining in detail the status of my veh More

by Claflinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting the Herb Chambers Lexus of Hingham team with your vehicle maintenance and for leaving us a review! We're delighted to hear we delivered the high-quality care and service we strive for. Safe travels, and come back again next time!

July 02, 2021

Absolutely amazing service. Would come back again. Thank you for the amazing service! More

by Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Herb Chambers Lexus of Hingham responded

Brooke, we are delighted that our team took such great care of you and earned your continued business! Thank you from all of us at Herb Chambers Lexus of Hingham and safe travels until we see you next.

July 01, 2021

I notice appeared on my dashboard that there was a problem with the BSM in my vehicle.I set up an appointment and met with Jon Seekins on 6/28/21.Jon checked my vehicle and promptly advised of the pro More

by Donna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

Donna, We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Jon know he was a big help addressing your concerns. Let us know how the Herb Chambers Lexus of Hingham team can help again next time. Take care!

July 01, 2021

Excellent service department! They welcome your business and give estimates of costs. They follow up with you. More

by bjlevinlnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate your business and your confidence in our service team! Thank you for choosing Herb Chambers Lexus of Hingham and for taking the time to leave us a great review.

June 30, 2021

5 star treatment at every visit and Kevin in service is awesome More

by Tilty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for your repeat business! We love that you can depend on Kevin to take excellent care of you and your vehicle. - Herb Chambers Lexus of Hingham team

June 30, 2021

Professional service. CORRECT EMAIL is: stjean1944@gmail.com This is ridiculous to demand twenty five words I gave you a review and that’s all More

by stjean1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you taking the time to leave us a positive rating - it means the world to us! Thank you for being an Herb Chambers Lexus of Hingham customer, and we'll see you again next time.

June 30, 2021

This is my first time at Herb Chambers Lexus. I had the pleasure to talk to Tom my service advisor. He was very courteous and knowledgeable about his product. He not only took care of the campaign the reca More

by silverardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate you allowing us the chance to earn your business and are delighted to hear that Tom left a great first impression. Thank you for sharing this positive feedback so that others will know what it's like to be a guest at Herb Chambers Lexus of Hingham! We truly appreciate your support and look forward to working together in the future.

June 29, 2021

Just had my 20,000 mile service and inspection sticker with car wash inside and out. I pulled in, was greeted, price quoted with no stress. Job was done quickly and for less than price quote. More

by Jcanavan@canavanlaw.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Herb Chambers Lexus of Hingham responded

We appreciate your positive feedback! Providing a seamless service experience is our goal so we are thrilled to hear you had a successful 20,000-mile service and inspection at Herb Chambers Lexus of Hingham. We hope to see you again down the road. Have a great day!

June 28, 2021

Great experience with this Lexus dealership in Hingham. It was for an airbag recall but they got me in quick and did the work faster than the time estimated. The service rep was pleasant to deal with and w More

by Satisfied customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your airbag here at Herb Chambers Lexus of Hingham, and if you ever need anything else, don't hesitate to come back and see us again!

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