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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 14, 2021

They did a good job. Work was done in a timely manner. Kevin helped me correct errors in my on-line account that I’ve been trying to fix for a long time. And he got me the touch-up paint they promised. It More

by bnco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled that you were so well attended to by Kevin and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for taking the time to share your positive feedback. We hope to welcome you back for all your future service needs!

July 13, 2021

Love Herb Chambers Lexus in Hingham! They always take time to explain everything!! Service with a smile! They really want you to have a great experience! More

by Trixixty5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Lexus of Hingham responded

Making our customers happy makes us happy! Thank you for the lovely review and for trusting Herb Chambers Lexus of Hingham with your business - we'll see you again next time!

July 13, 2021

Great service, very professional; I love this location and always satisfied with the condition of my car, after service visits. I would highly recommend Lexus of Hingham. More

by harjm7789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the stellar review! We're so happy to hear our service team has not let you down. We appreciate you trusting us with your vehicle maintenance, and we hope to see you again down the road! - the Herb Chambers Lexus of Hingham staff

July 12, 2021

Love Claudia she is very helpful, friendly, and quick to respond to any request I have concerns with. She’s my go to person. Very easy to deal with. More

by Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Lexus of Hingham responded

Dorothy - Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with Claudia. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

July 12, 2021

Excellent door to door service. On time explain exactly what needs to be done and why Vehicle was returned clean and on time. Very pleased More

by Suzden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We are more than pleased to hear that the Herb Chambers Lexus of Hingham team delivered professional service which made your experience a success from start to finish. Have a great day!

July 09, 2021

My last 3 RX350's have been serviced at Herb Chambers Lexus of Hingham & Norwell since the Fall, 2013. I was very happy that I no longer had to travel to Walpole or Sharon for service. Now I could do Val More

by Mandy411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

Mandy - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Tom the Herb Chambers Lexus of Hingham team. Drive safely in your Lexus RX350, and we hope to see you back again down the road!

July 09, 2021

Had great experience for car repair and maintenance. People were very pleasant and were very efficient and timely with the repair. Will be returning for future maintenance appointments. More

by melcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback and for trusting the Herb Chambers Lexus of Hingham team with your repair! We're glad we earned your confidence. See you again next time!

July 08, 2021

It was very busy when I pulled into the service area, but they took care of me right away. My advisor, Claudia, called me into her office immediately. I received a loaner and was told my car would be ready a More

by Nvr306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled to know that Claudia and the rest of our team were able to provide you with a timely and pleasant service experience. We strive to remove the hassle and stress from the service process for our valued guests. Thanks for supporting Herb Chambers Lexus of Hingham, we hope to see you again!

July 07, 2021

We have always had Lexus so this dealership is the best! Not only close to our home (2miles) but great service dept.Every visit has been very professional More

by sallyacunningham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Carpenter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Seekin
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the stellar feedback, Sally! All of us here at Herb Chambers Lexus of Hingham love to hear from our happy customers. Safe travels, and see you again next time!

July 07, 2021

From start to finish all employees I spoke with were very polite and helpful. Tom explained what was done to my 2021 UX . There were no surprises. The men that picked up and delivered my car were also very p More

by Mizbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! We're delighted to hear that the Herb Chambers Lexus of Hingham team is delivering the courteous and accommodating care we strive for. We appreciate you trusting us with the maintenance of your 2021 Lexus UX, and we hope to see you again down the road!

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