Herb Chambers Lexus of Hingham - Service Center

I’ve been going to this dealership for many years and I don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative More

Everyone is friendly and courteous. My car fell like a brand new car after the 10,000 mile complementary service that included wonderful cleaning inside and ou brand new car after the 10,000 mile complementary service that included wonderful cleaning inside and ou More

Very efficient and timely! Phone calls to keep me updated on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours More

Start to finish great experience! Eric and Vitor were awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. More

It was a terrific experience working Tom McCaffery,Kevin Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! Can't say enough good things!! More

The service overall went smoothly, very quick, efficient, and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that for one maintenance visit, a part of the service was not 100% completed, even though the receipt/review sheets stated otherwise. (Switching the front + rear wheels) Otherwise, everything else has been extremely satisfactory. More

Tom McCafferty was fabulous. He was professional in every way, knowledgeable and extremely pleasant.he double checked all the work and explained services later in the fall way, knowledgeable and extremely pleasant.he double checked all the work and explained services later in the fall More

This was my first visit to the service department and the employees are quite friendly and efficient. They provided excellent customer service and I look forward to my next service visit. employees are quite friendly and efficient. They provided excellent customer service and I look forward to my next service visit. More

The customer service at Herb Chambers Hingham was great. Straight forward with price estimates, calls to discuss the car’s maintenance needs and costs, and quick service. Kevin answered all my questions! Straight forward with price estimates, calls to discuss the car’s maintenance needs and costs, and quick service. Kevin answered all my questions! More

It’s very easy to make appointments;the hours are so convenient..usually I get driven to the shopping Center to pass the time, but today I was there for a little over an hour., so I sat and read. There convenient..usually I get driven to the shopping Center to pass the time, but today I was there for a little over an hour., so I sat and read. There are plenty of quiet areas where you can do work or relax. The employees are always very polite. More