Back

Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

Sort by
July 28, 2021

Herb Chambers in Hingham is so efficient, accommodating and professional. Tom in service has always been extremely friendly and helpful..I’ve known him since the previous location. I know I can always st More

by BasrinDiane.clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

Wow, this is an outstanding review! Your loyalty to Tom and Herb Chambers Lexus of Hingham has not gone unnoticed, and we are so appreciative! We're proud to offer our guests efficient, accommodating, and professional service at every appointment. From our Lexus family to yours, happy driving and see you next time!

July 28, 2021

Reasonably priced. Courteous. Kept me informed about the progress of my repair. Best of all no surprises. Kevin was very professional and he was great to work with More

by mconnolly143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. We will be sure to let Kevin know you appreciated his professionalism. Thanks again and we look forward to seeing you at Herb Chambers Lexus of Hingham you next time!

July 28, 2021

Service was quick and Kevin was very pleasant and professional. I decided not to get a loaner car and wait as Kevin informed me that my car would be ready in less than an hpur. More

by Bdantuon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

We're happy to hear Kevin was able to demonstrate our commitment to great service and provide a seamless service experience. Thank you for choosing Herb Chambers Lexus of Hingham!

July 27, 2021

I have been bringing my Lexus Hybrid SUB to Herb Chambers for service since I bought it at their Sharon dealership 13 years and 225,000 miles ago. It is in excellent condition and runs perfectly. They are gr More

by Peter Milewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your dedication to Herb Chambers Lexus of Hingham! We are honored to be the ones you choose to help your vehicle stay in great running condition. Reviews like yours tell us we're doing our job right. See you next time, Peter!

July 27, 2021

I have been using the Service Department of this dealership for more than seven years. It has given me consistent efficient services over those years. All the staff especially the Service Advisor ar More

by Happy dreamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate your years of business and your positive feedback! It is gratifying to know that our team always takes such great care of you and we look forward to seeing you next time. Thank you from all of us at Herb Chambers Lexus of Hingham!

July 27, 2021

Excellent service. Knowledgeable, responsive and helpful personnel, Exceptional customer experience from the time you drive in, Scott to the service manager Jon and final sign out. More

by ann.mckenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott. Ahmed Ruwaid
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the lovely feedback, Ann! We're so glad the Herb Chambers Lexus of Hingham team made your service visit a great one. Safe travels, and come back soon!

July 26, 2021

I visited Herb Chambers in Hingham for an oil change and saw Claudia. She was very pleasant, professional and accommodating. When I got my car they apologized for the wait but it wasn’t a big deal because I More

by Carmela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We're delighted we could be of service, Carmela! Thank you for trusting Claudia and the Herb Chambers Lexus of Hingham team with your maintenance needs - we hope to see you again down the road!

July 23, 2021

Clean and friendly staff. No one in your face to try and sell you things or pressure to it. Service Rep was helpful and courteous at all times. More

by Hybrid450Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a review! We're thrilled to hear that our team impressed you with their service and we look forward to taking care of you next time!

July 23, 2021

Kevin was great to work with. He was very pleasant. I would definitely work with him again. He was very honest which I appreciated a lot More

by whirlydurvish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

July 22, 2021

Very professional. They took my car in for service before my scheduled appointment time and it was fixed quickly and I was not charged for the visit. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Herb Chambers Lexus of Hingham responded

Deb - We are grateful to have you as a customer and are thrilled the Herb Chambers Lexus of Hingham team was able to take great care of you. Thank you for your support and we look forward to assisting you next time!

...
114
...