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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 23, 2021

Bought the car there- most professional sales group - they actually do help you buy the right car. Asked a bunch of great questions about what cars we have liked and what we needed in the next one. Drive More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Sam - We really appreciate your positive feedback and are so happy to hear that you've had great experiences with both our sales and service teams. Thank you for your support! We look forward to your next visit with us. - Herb Chambers Lexus of Hingham team

August 23, 2021

Everyone is always courteous and helpful I always feel confident that my car is in good hands More

by gailflo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

We strive to make our guests as happy and comfortable as possible, so this review is music to our ears. Thank you for entrusting Herb Chambers Lexus of Hingham with your vehicle care, and we'll see you again next time!

August 23, 2021

As always great customer service. Delivered as promised. I drive many miles out of my way to go there. Well worth it and recommend them. More

by Carmenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Herb Chambers Lexus of Hingham responded

Carmen, it means so much that you travel such a distance to allow us to service your vehicle. Knowing that you rely on our great customer service really makes our day! Thank you for your support of Herb Chambers Lexus of Hingham and whenever you need service next we'll be here!

August 21, 2021

Dealership operates very professional I was disappointed that beverage area was abandoned and not clean More

by Jimkilroy1
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

Jim - Thank you for trusting us with your vehicle! We appreciate you bringing this issue to our attention and will make sure that it's addressed properly. Have a great week!

August 20, 2021

I found the service department to be Efficient, courteous, and helpful during my visit today. Thank you More

by Lmccarron50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Herb Chambers Lexus of Hingham responded

Our service team will be thrilled to hear that their efficient, and courteous assistance made such a difference during your visit! It's our pleasure to take phenomenal care of you and your vehicle at Herb Chambers Lexus of Hingham!

August 20, 2021

Great people they listen and take care of your. Needs More

by Mjburbine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Herb Chambers Lexus of Hingham responded

At Herb Chambers Lexus of Hingham, we believe that listening carefully to our guest's needs and requests really sets us up for success. We're so happy our service team earned 5 stars from you and we hope we'll get the chance to take great care of you again soon!

August 19, 2021

Courteous Experienced Professional DetailedWould Courteous Experienced Professional Detailed Would recommend for all Lexus issues More

by Kat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Kat, thanks for the excellent review! We're pleased that our team was so wonderful. --Herb Chambers Lexus of Hingham

August 19, 2021

Always great service and friendly caring employees. We love that they also clean the car inside and out. Will answer any questions you have. Try to make you comfortable while you wait More

by J_mgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave such a nice review! Your confidence in the Herb Chambers Lexus of Hingham team means the world to us and we look forward to your next visit. Take care!

August 17, 2021

All went well with routine check, except ex-owners radio stations not cleared. Love valet service. Score 95 out of 100. , More

by Lenklad
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful time working with the Herb Chambers Lexus of Hingham team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

August 17, 2021

I went to Lexus today without an appointment because I noticed a light on in my car. I was taken care of immediately and the problem was resolved without charge. I was quite pleased with my visit to Lexus More

by cmstokes03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Herb Chambers Lexus of Hingham responded

This is our favorite type of feedback to hear! We're glad we could make your recent visit smooth, timely, and cost-effective, and we hope to have the pleasure of working with you again down the road. Take care! - the Herb Chambers Lexus of Hingham team

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