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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,287 Reviews

1,287 Reviews of Herb Chambers Lexus of Hingham - Service Center

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August 30, 2021

Had my 15,000 service..very easy to make an appointment, staff very professional and courteous…had my car back in 1 hour 45 minutes! How can you beat that!! Excellent service! Love my Lexus Hybrid…Julie Tir More

by julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Herb Chambers Lexus of Hingham responded

Julie - we're so happy you're satisfied with your recent maintenance visit! Thank you for putting your vehicle care in our hands - we're honored and delighted to serve you. Take care! - the Herb Chambers Lexus of Hingham team

August 30, 2021

Great customer service. The team treats everyone with respect. The dealership is clean and comfortable, with space to relax or work while waiting for your vehicle to be serviced. More

by JSB-GX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Herb Chambers Lexus of Hingham responded

We strive to deliver an excellent guest experience across all departments and are so glad this has been clear. Thank you for the terrific feedback and for taking your service needs to Herb Chambers Lexus of Hingham!

August 30, 2021

This Lexus dealership handled my appointment very professionally and was extremely prompt. Staff was very friendly and courteous and seemed to value my time as well as theirs. More

by John
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Herb Chambers Lexus of Hingham responded

We strive to go above and beyond for our guests and will make sure the Herb Chambers Lexus of Hingham team knows their commitment to customer satisfaction was recognized. Thank you for stopping by, John. We look forward to seeing you next time!

August 27, 2021

Service was great and I was in and out there with no problems. Thanks Jon for all you help. I highly recommend them for all your service needs! More

by ckeane12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Herb Chambers Lexus of Hingham responded

It's our pleasure to assist you! Thank you for taking time to post a review and give a shout-out to Jon. Hope to see you next time at Herb Chambers Lexus of Hingham!

August 26, 2021

This vehicle is our 2nd ES350 and have been customers since 2017. The service from the Herb Chambers Lexus of Hingham has been exceptional. Kudos to Service Manager James Burbine and his excellent staff More

by thatszall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley (service intake)
Aug 26, 2021 -

Herb Chambers Lexus of Hingham responded

Listening to our guests and providing them with exceptional care in return is truly our pleasure. We're so grateful for your repeat business with Herb Chambers Lexus of Hingham and for the kudos to James and his team. Thank you for continuing to put your trust in us to assist you and your Lexus ES 350 and take care until we see you next!

August 25, 2021

Efficient and super easy. Would recommend Kevin to anyone for his excellent service. Very easy service More

by helenmschott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Herb Chambers Lexus of Hingham responded

Helen, thank you for the terrific feedback! We're glad we could make your visit quick and easy. Take care - and come visit us again down the road! - your friends at Herb Chambers Lexus of Hingham

August 24, 2021

Received with a warm welcome. They looked over my car noticed a minor scratch and had it looked at and buffed out at no additional cost. Took less time than expected for the service it was in for More

by Cherylo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we could be of service, Cheryl! Thanks for the great review and for taking your business to Herb Chambers Lexus of Hingham!

August 24, 2021

Excellent vibe, wonderful service .I bought my last two Excellent vibe, wonderful service . I bought my last two cars there and look forward to getting my next one there too- especially if they come up wit More

by Nigel’s mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

We couldn't be happier to have you as a returning customer! Thank you for choosing Herb Chambers Lexus of Hingham and for taking the time to leave us a great review. Enjoy the ride in your new Lexus GX 460!

August 24, 2021

Very prompt and courteous service. All cost were explained before service and everything was well explained afterwards.Kevin was a very personable and thorough service advisor. Never had a service More

by Mic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we made your service visit smooth and seamless, Mic. Thanks for the great feedback and for trusting Herb Chambers Lexus of Hingham with your business!

August 23, 2021

James did a very professional job throughout the visit. The check up was done in a timely fashion. More

by Bill.Daly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Aug 23, 2021 -

Herb Chambers Lexus of Hingham responded

Bill - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with James and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

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