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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,455 Reviews
Call Service Center (781) 210-5200

1,455 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 06, 2025

The staffs matters a lot! We can always find a new dealer but not the same kind of people. From the service Advisors like Joshua Archibald, Tom Cafferty, and Elijah, the adviso More

by Jd.PhD.2togo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Archibald and Elijah, service advisors
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July 03, 2025

This is a great dealership to do business with, very responsive and excellent service department More

by margarethuskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Report | Print
July 02, 2025

Thank you Tom for taking care of my recent service - I love getting the video of the review of my vehicle - it helped me decide what service to go ahead with!! Lisa Monahan More

by Lmon1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Herb Chambers Lexus of Hingham responded

We're happy to hear that Tom and the team at Herb Chambers Lexus of Hingham provided a helpful service experience, especially with the video review feature. Thank you for sharing your feedback!

July 02, 2025

I was checked in immediately , Then I was informed of what service was going to be done to my car. My car was ready at the time Elijah said it would be. It was washed and vacuumed and looked great. Job w More

by charliebert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Marciello, Bahram Khan
Report | Print
Jul 03, 2025 -

Herb Chambers Lexus of Hingham responded

Charlie, we're delighted to hear that Elijah and the team at Herb Chambers Lexus of Hingham provided such efficient service. Thanks for sharing your experience with us!

June 28, 2025

Excellent service department and very upfront about the repairs and cost. The staff was also friendly and knowledgeable More

by Jhannon700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with the service department at Herb Chambers Lexus of Hingham! We're glad to hear that our team provided friendly and knowledgeable assistance while being transparent about repairs and costs. We appreciate your support!

June 27, 2025

Cosette and the entire team were wonderful. Very professional and extremely pleasant to work with. Definitely will be back. More

by ruezdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Report | Print
Jun 30, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words about Cosette and our team at Herb Chambers Lexus of Hingham! We're so glad to hear that your experience was professional and pleasant. Looking forward to welcoming you back in the future!

June 27, 2025

Love Herb Chambers. Service advisor. Cosette was very pleasant and helpful. They love my dog. More

by Capelexusowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Report | Print
Jul 01, 2025 -

Herb Chambers Lexus of Hingham responded

This review means a lot to us! Thank you for giving Herb Chambers Lexus of Hingham your business, it is gratifying that you are a happy customer.

June 26, 2025

Tom McCafferty is so attentive kind and professional. This dealership is fortunate to have him. More

by Sheilaconroyshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks for the kudos! Tom and the Herb Chambers Lexus of Hingham team are always here to help.

June 25, 2025

Excellent service—friendly staff, fast turnaround, clear communication. Car runs great. Highly recommend this dealership! More

by shovel1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Herb Chambers Lexus of Hingham responded

It's gratifying to hear about your positive experience with the team at Herb Chambers Lexus of Hingham! Thanks for recommending us and enjoy driving your car!

June 22, 2025

Customer satisfaction is definitely a priority for this dealership. I always feel like a VIP . More

by Capebubbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
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Jun 23, 2025 -

Herb Chambers Lexus of Hingham responded

We're thrilled that our team demonstrated our commitment to customer service! Thank you for being a Herb Chambers Lexus of Hingham customer!

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