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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,286 Reviews

1,286 Reviews of Herb Chambers Lexus of Hingham - Service Center

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November 23, 2024

Great service. It was a pleasure to work with James . Everyone was very polite and nice. I highly recommend to get your car serviced here More

by Mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James /service
November 22, 2024

The service here is too notch. Tom McCafferty is extremely professional and attentive. My car is always returned clean and wiped down as Tom knows I like it. More

by Sheilaconroyshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided top-notch service for you. It's great knowing your car is returned just how you like it! Thank you for sharing this feedback with us!

November 22, 2024

Tom was great and kept me well informed, he went over everything thoroughly which was greatly appreciated! More

by agraden5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom provided you with such thorough and informative service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience!

November 21, 2024

Received excellent service from Service Consultant Tom McCafferty and Service Tech Daniel Chen. Thank you both. More

by welstd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Tom McCafferty and Daniel Chen provided you with excellent service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience!

November 19, 2024

James and the entire staff were great, as always. They were professional, timely, and very helpful! More

by jon1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Nov 20, 2024 -

Herb Chambers Lexus of Hingham responded

We are glad to hear that James provided excellent service. Thank you for trusting Herb Chambers Lexus of Hingham with your automotive needs!

November 16, 2024

Just relocated from Midwest and had an excellent relationship with my Lexus dealer. First time coming to Chambers service department and had an excellent experience with all. Everyone I worked wit More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception person and Elijah, Paul to bring my car around at the end
Nov 18, 2024 -

Herb Chambers Lexus of Hingham responded

Judy, we're delighted to hear that your first experience with the Herb Chambers Lexus of Hingham service department was excellent! Our team is committed to providing professional and customer-focused service. Thank you for choosing us as your new Lexus partner, and we look forward to serving you in the future!

November 16, 2024

The Herb Chambers experience is always excellent from the time they meet you at the door until you leave. Thank you More

by Trowe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your experience at Herb Chambers Lexus of Hingham was excellent from start to finish. Thank you for sharing this feedback!

November 15, 2024

Very happy with the service I receive at the Lexus of Hingham dealership. I especially like the health update video from the mechanic working on my car!! More

by Lmon1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you're pleased with the service at Herb Chambers Lexus of Hingham! It's great to know you appreciate the health update video from our mechanic. Thank you for your feedback and support!

November 15, 2024

It's always a good experience at Herb Chambers. James Welch is an excellent service advisor and someone I can totally trust to tell me what I need immediately and what can wait until a future visi More

by Amie72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Welch
Nov 15, 2024 -

Herb Chambers Lexus of Hingham responded

Amie, we're delighted to hear that James and Danny provided you with such a trustworthy experience at Herb Chambers Lexus of Hingham. Thank you for recognizing their efforts and the class act service from our dealership!

November 10, 2024

From purchasing my vehicle to the service of my vehicle, everybody at Herb Chambers Lexus Of Hingham has been personable, professional, and efficient. A five star experience every time. More

by Susan678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa Albanese
Nov 11, 2024 -

Herb Chambers Lexus of Hingham responded

Susan, we're delighted to hear about your consistently positive experiences with us at Herb Chambers Lexus of Hingham. Thank you for the kind words and support!

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